Patch Management Specialist

Patch Management Specialist - Downers Grove, IL Sentinel is seeking a Patch Management Analyst to join our team. The ideal candidate will serve as a point of contact for customer inquiries to ensure technology is kept current, address security vulnerabilities, and correct performance issues. In this role, you will provide technical support to resolve patch‑related issues and mitigate any negative impacts on customer environments. You must ensure patches are applied in accordance with customer‑specific SLAs and compliance requirements. This role is a 3rd shift working Thursday‑Monday 7pm‑4am. This position can be remote but must be able to provide onsite support at our office in Downers Grove, IL. Qualifications Minimum of one year of experience in a helpdesk or networking role Experience with updating and troubleshooting Windows Experience with networking is a plus Experience with remote management tools is a plus Excellent verbal and written communication skills are required Ability to work in a team environment Ability to demonstrate an attention to detail The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid driver’s license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a "can-do" attitude We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range $50,000-$60,000 annually Benefits We offer an energetic work environment with many corporate culture amenities, competitive salary, and a rich benefit plan including: Medical, Dental, Vision, 401(k), 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time‑off for Personal and Sick, certification and hands‑on training, and employee discount for product services and entertainment. EEO & Discrimination Policy Sentinel is proud to be an equal‑opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact View email address on click.appcast.io. Sentinel EEO Policy Statement is available at #J-18808-Ljbffr Sentinel Technologies