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Customer Journey Architect & CS Toolkits Lead

Verint

Verint Systems, Inc. is hiring a CS Journey & Programs Specialist located in Madison, Wisconsin. The role focuses on designing customer journey frameworks and creating resources for Customer Success Managers. Ideal candidates have over 5 years of experience in Customer Success and strong skills in writing and project management. Responsibilities include designing journey maps, building adoption toolkits, and developing multimedia resources. This is a hands-on, cross-functional role that requires collaboration with Product, Marketing, and Sales. #J-18808-Ljbffr Verint Systems, Inc.

Vacancy posted 4 days ago
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