Customer Journey Architect & CS Toolkits Lead
Verint
Verint Systems, Inc. is hiring a CS Journey & Programs Specialist located in Madison, Wisconsin. The role focuses on designing customer journey frameworks and creating resources for Customer Success Managers. Ideal candidates have over 5 years of experience in Customer Success and strong skills in writing and project management. Responsibilities include designing journey maps, building adoption toolkits, and developing multimedia resources. This is a hands-on, cross-functional role that requires collaboration with Product, Marketing, and Sales. #J-18808-Ljbffr Verint Systems, Inc.
$108.6k
...business process solution framework. Takes a lead role in defining and maintaining... ...closely with the project manager, technical architect, and the rest of the implementation team... ...technology strategy and roadmap for the customer for new/changed technology solutions, anticipating...CustomerContract workFor contractorsWork at officeLocal areaRemote work- Overview of Job Function The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources... ...journey architecture into practical toolkits, visual and multimedia resources, and...CustomerSeasonal workLocal areaShift work
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