Major Account Executive

ESSENTIAL DUTIES AND RESPONSIBILITIES

Own the full relationship for the assigned customers, primarily contract, with the flexibility to support independent customers Execute penetration and retention strategies by identifying growth opportunities, managing customer attrition, and building long‑term relationships Partner with supply chain and merchandising on inventory planning and route efficiencies Work closely with leader to balance time visiting customers and time spent working on their inventory to ensure they have the correct levels to meet their needs Leverage our online platform (Tandem, MOXe, SOUS, Sigma, etc.) to manage accounts, track performance, and prioritize actions Communicate with customers to apprise them of mutual performance, new products, programs and market trends both informally as needed and through periodic, formal business reviews Drive your personal motor vehicle to conduct regular check‑ins, site visits and follow‑ups to ensure customer satisfaction Other duties as assigned by manager

RELATIONSHIPS

Internal: Major Account Manager, Region Sales Manager, VP of Local Sales, New Business Manager, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact, Major Account coordinators. External: Customers, vendors, prospective customers.

WORK ENVIRONMENT

Frequently outside the office environment working in the field in variable weather and temperature conditions.

MINIMUM QUALIFICATIONS

Three years of experience in sales and distribution Exceptional customer service and interpersonal skills Competitive spirit and results driven mentality Ability to thrive in a fast‑paced environment, balancing competing priorities while maintaining a high standard of service and accountability Experience using quantitative & qualitative research data Excellent oral and written communication skills, as well as customer service and presentation abilities Demonstrated problem solving ability and negotiation skills Familiarity with Microsoft Office products (e.g., Excel, PowerPoint) Ability to occasionally lift or carry up to 75 lbs Overnight travel may be required to participate in trainings, meetings, or other company events

EDUCATION

High School diploma or equivalent

LICENSES

Valid driver's license required & motor vehicle record must be in good standing

PREFERRED QUALIFICATIONS

Foodservice sales and distribution experience Restaurant operations experience Bachelor's degree This role will also receive annual incentive plan bonus. Benefits for this role may include health insurance, pre‑tax spending accounts, retirement benefits, paid time off, short‑term and long‑term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:

PHYSICAL QUALIFICATIONS

Standard required physical activities including length of time performing each activity. OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

STAND - FREQUENTLY

WALK - FREQUENTLY

DRIVE - FREQUENTLY

SIT - FREQUENTLY

LIFT 1-10 lbs (Sedentary) - FREQUENTLY 11-20 lbs (Light) - FREQUENTLY 21-50 lbs (Medium) - OCCASIONALLY 51-100 lbs (Heavy) - OCCASIONALLY Over 100 lbs (Very Heavy) - NEVER

CARRY

1-10 lbs (Sedentary) - FREQUENTLY 11-20 lbs (Light) - FREQUENTLY 21-50 lbs (Medium) - OCCASIONALLY 51-100 lbs (Heavy) - NEVER Over 100 lbs (Very Heavy) - NEVER

PUSH/PULL1 - NEVER

CLIMB/BALANCE - NEVER

STOOP/SQUAT - OCCASIONALLY

KNEEL - OCCASIONALLY

BEND - OCCASIONALLY

REACH ABOVE SHOULDER - NEVER

TWIST - NEVER

GRASP OBJECTS2 - FREQUENTLY

MANIPULATE OBJECTS3 - FREQUENTLY

MANUAL DEXTERITY4 - CONTINUOUSLY

1. Push/Pull: Dolly, cartons and boxes)
2. Grasp Objects: Boxes and cartons)
3. Manipulate Objects: Boxes and dolly)
4. Manual Dexterity: Typing, use of office machines such as copiers, printers)

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