Marketing Project Data Analyst

At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm. We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration. Together we can achieve great things.Success at SOM Means Ideas: We believe in a meritocracy of ideas. We look to everyone to actively contribute to the discourse in the firm. Knowledge: We believe that expertise is the result of lifelong learning. We are not expected to know everything, but rather to passionately pursue answers, develop new skills and deepen our knowledge. Product: We strive for excellence in the concept, quality, and delivery of our work. Individual: We value individuals who bring the highest standards of professionalism and personal integrity in the way they work. Each person can develop and contribute their wealth of attributes, skills and knowledge to support the overall health of the firm.Team: We value the power of interdisciplinary integration. A positive team culture in which everyone collaborates openly towards common goals is essential. Firm: We have a history of making transformative contributions to the profession and our communities. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work.Position ResponsibilitiesThis role combines hands-on data management, Salesforce support, user training, reporting and process improvement. The analyst will play a key role in ensuring Project and Pursuit data is accurate, complete, and actionable across the firm.Data Quality, Analysis and ResearchOwn the quality, accuracy, and completeness of Pursuit and Project data within Salesforce.Research, collect, validate, and enter Project, Pursuit, and Client data into Salesforce.Partner with marketing and project management teams to identify data gaps, prioritize missing information, and improve overall data completeness.Perform regular data audits and data quality reviews, implementing processes and standards that improve long-term data qualityDevelop dashboards, reports, and visualizations to track data quality.Automate recurring reporting processes to improve efficiency and accuracyConduct ad hoc analysis to support leadership and regional marketing teamsSalesforce Administration SupportServe as support to Salesforce Administrator in maintaining CRM data integrity, governance standards, and best practicesSupport marketing and project management Salesforce users and the Salesforce Action TeamParticipate in testing new Salesforce functionality, enhancements, automations, and integrations in sandbox environmentsTroubleshoot system issues and provide user support Collaborate with stakeholders to improve Salesforce usability and adoptionTraining & User EnablementSupport the development, maintenance, and delivery of Salesforce training programs for marketing and project management teams.Support onboarding and refresher training sessions, in collaboration with the Salesforce Administrator, for Salesforce users across the firm.Partner with stakeholders to identify training needs and develop targeted learning materials for new processes, system enhancements, and data initiatives.Support change management efforts by communicating system updates, process changes, and best practice to end users.Monitor user adoption and feedback to improve training content and effectivenessA/E Industry & Business Process SupportAssist marketing, project managers and other end users in updating the system and reporting as necessarySupport proposal and pursuit tracking including opportunity lifecycle managementAssist in standardizing data across regions and officesCoordinate and support the Firm's data initiatives through the completion of processes as outlined by marketing leadershipAssists with other tasks and responsibilities as may be required, working closely with the Global Marketing DirectorsMinimum QualificationsBachelor’s degree in Business, Marketing, Data Analytics, Information Systems or related field5+ years in professional service environments, preferably the AEC industry2+ years Salesforce Sales Cloud experience required Experience with data visualization and reporting tools - such as Power BI, Tableau, Python or R - a plusExperience with OpenAsset Robust analytical, problem-solving and communication skillsStrong relationship building skills across all levelsAnalytical mindset with strong attention to detailSelf-starter with ability to manage multiple priorities Are you ready to join a team of creative professionals working on transformational projects around the world? Take advantage of this exciting opportunity to build a better future with SOM.Compensation for this role is based upon experience, qualifications, location, and education and typically ranges from $70,000 to $95,000.For more about SOM: SummaryLocation: ChicagoType: Full time