Financial Aid Technician

Job Description

Job Description

Join the Tohono O'odham Community College Team as a Financial Aid Technician!

Tohono O’odham Community College is seeking a detail-oriented and service-focused Financial Aid Technician to perform a variety of services in the financial aid areas for students and provide support to the Financial Aid program. This is a full-time, non-exempt position in the Student Services Division.

Salary: $17 - $20 per hour

What You Will Do:

The Financial Aid Technician plays a critical role in supporting students by processing aid and providing expert advising

• Advise students on Federal, State, and institutional financial aid benefits and programs.
• Explain applicable rules, academic progress policies, and institutional policies regarding the use of aid.
• Adhere to strict confidentiality of student records and finances in compliance with FERPA.
• Collect, evaluate, and verify financial aid data and documents submitted by students.
• Process student financial aid and/or scholarship award packets.
• Verify student eligibility for applicable Federal and State aid programs.
• Apply scholarships and view student's ISIRs in PowerFAIDS, and run reports from the software.
• Prepare a variety of correspondence, including award letters and applications.
• Perform administrative support activities, such as updating and maintaining forms, records, and data in external systems.
• Research current State and Federal regulations to stay up-to-date and determine the application of regulations to specific student circumstances.
• Work with other tribal entities such as Scholarship Offices, Higher Education Offices, Workforce, and the Department of Economics.

What You Will Bring:

Candidates should have a thorough knowledge of student financial aid programs at the Federal, State, Tribal, and institutional levels. Key knowledge and skills include:

• Knowledge of financial aid procedures and practices, and financial aid advising practices.
• Ability to interpret and apply applicable Federal, State, and local laws, rules, regulations, policies, procedures, and standards.
• Proven ability to provide excellent customer service and advise students, faculty, staff, and/or parents.
• Ability to prioritize and effectively handle multiple projects with attention to detail while under pressure to meet deadlines.
• Competency in using a computer and related software applications, and knowledge of modern office practices, procedures, and equipment.

Required Qualifications:

• Associate's degree or two-year technical certificate in any field.
• Two to three years of higher education experience.

Licensing:

• Valid state Driver’s license with a clean driving record.
• Must successfully pass a criminal background check.

Preferred Qualifications:

• Knowledge and understanding of the history and of contemporary issues facing Native people.
• Ability to speak and understand O’odham and/or Spanish.

Work Environment & Schedule:

• Typical work hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. The role may require evening and weekend shifts.
• The worker is not substantially exposed to adverse environmental conditions (typical office or administrative work).

Physical Demands:

• The work is classified as Sedentary (exerting up to 10 pounds occasionally).
• Requires close visual acuity for preparing and analyzing data, viewing a computer terminal, extensive reading, and visual inspection.
• Physical activities include reaching, standing, walking, lifting, fingering, talking, hearing, and repetitive motion.

How to Apply:

We prefer that you apply for a job with us online, but we also accept paper applications. You can find the application on our website at

If you decide to mail in your application, you must include the following:

• Your completed TOCC application
• Your resume
• A list of three professional contacts that includes their name, job title, company, work phone number, email, and phone number
• If you are claiming Indian Preference, you must include a copy of your certification or enrollment card. If you are claiming Veteran Preference, you must include a copy of your DD214 form.

Please mail your completed application to:

TOHONO O’ODHAM COMMUNITY COLLEGE

ATTENTION: HUMAN RESOURCES

P.O. BOX 3129, SELLS, AZ 85634