HVAC Service Technician (Commercial)

Job Description

Job Description

Key Responsibilities:

• Review service schedules, with assistance from department manager to maintain schedules and ensure timely completion of service calls.
• Coordinate project material, equipment needs, and deliveries in order to maintain job productivity and projected completion schedules.
• Analyze systems and review findings to determine source of problem, recommend repair, replacement, or other corrective action.
• Double-check work to prevent callbacks.
• Provide on-site technical assistance to help troubleshoot and repair equipment.
• Complete and forward service tickets, in legible, comprehensive fashion.
• Provides communication link between the customer and the company, ensuring effective service.
• Responds to service calls in timely fashion, including after hours if assigned to provide emergency services.
• Attends schools and seminars to maintain and advance technical knowledge.
• Comply with company policies and procedures, especially safety rules.

Qualifications:

• Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents, write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to work with mathematical concepts such as probability of statistical inference, and fundamental of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.