Center Operations Coordinator

Job Description

Job Description

Are you a detail-oriented operations professional who thrives in fast-paced, mission-driven environments? We're seeking a Center Operations Coordinator to become the operational backbone of our Beachwood ABA center. 

This critical role is the central point of contact for scheduling, client intake, front-desk management, and daily operational support. You’ll ensure that every day runs like clockwork—freeing up our clinical team to focus on delivering world-class therapy. This is a non-clinical role ideal for someone with outstanding logistics skills, excellent communication, and a passion for building systems that support clinical excellence.

This is a full time position at the Center Monday-Friday 8:00am-4:00 pm

Benefits:

• Generous Paid Time Off

• Paid Legal Holidays

• Health Insurance, dental insurance and vision insurance 

• 401 K Plan 

• Paid training and support! 

Responsibilities:

• Master Scheduling & Capacity Management

• Client Intake & Onboarding

• Front Desk Operations & Hospitality

• Policy Adherence & Staff Support

• Admin, Facilities & Reporting Support

Required Qualifications

• High school diploma or equivalent

• 1+ year of experience in scheduling or administrative support, preferably in a healthcare or related environment

• Strong organizational and time-management skills, with a proven track record of managing multiple priorities

• Proficiency in scheduling software and basic office applications (e.g., Word, Excel)

• Excellent communication skills and the ability to interact professionally with families, clinical teams, and internal departments

Preferred Qualifications

• Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field

• Familiarity with healthcare operations (e.g., insurance verification, medical billing)

• Experience working in ABA therapy or other clinical settings involving children with autism

• Experience with EHR systems and advanced reporting tools

Join a growing ABA company that is as dedicated to your growth as it is to the children we serve!  APPLY TODAY!