Selling Associate-Chino Hills

About the Company At Victoria’s Secret & Co, we are a world‑leading specialty retailer of modern, fashion‑inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim apparel, as well as award‑winning fragrances and body care. Our mission is to empower our more than 30,000 associates worldwide to deliver outstanding customer service and drive positive change through our products, platform, and advocacy. Position Overview The Selling Associate drives sales and provides exceptional customer service, engaging customers and exhibiting an elevated level of product knowledge and expertise. What We Offer 40% Associate Discount Free Mental Health (EAP) benefits for you and those who live with you Free Product Flexible Schedule Competitive Pay Key Responsibilities Drives store sales and growth by personally selling to customers. Proactively engages with customers, reads cues and responds effectively. Provides customers with the perfect bra fit by asking effective questions. Converts returns, offers and other promotions into larger sales. Cash Wrap Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale. Reinforces customer buying decisions at checkout and encourages purchase of additional items. Recovers cash wrap selling zone and go‑backs. Processing and Replenishment Processes merchandise to be floor ready and maintains back room and under stock to brand standards. Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase. Assists with other projects as needed including markdowns, re‑tickets and the mark‑out of stock process. Floorset Activity Executes floorset proficiently. Understands and adheres to brand standards. Assists with maintenance of back room and under stock, including merchandise and non‑merchandise, to brand standards to enable efficient replenishment. Common Responsibilities for All Associate Roles Driving top line store sales results and growing the business through action and productivity. Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture. Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures. Taking initiative to recover and replenish merchandise, so it is available to sell. Understanding and adhering to visual merchandising brand standards. Assisting in housekeeping of sales floor and communicating maintenance issues. Keeping an awareness of, and building personal capability in, loss prevention. Reinforcing store strategy to reduce shrink. Supporting all activities related to providing a safe working environment. Understanding and demonstrating Company values. Building loyalty through our Rewards Program. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Benefit details related to this position are available upon request. Minimum Salary: $17.00 Maximum Salary: $20.75 Qualifications Exhibits an authentic desire to exceed the customer’s expectations. Proven ability to meet or exceed goals preferred. Demonstrates a sense of urgency. Has a healthy, competitive spirit, while maintaining a team focus. Is resilient and bounces back quickly from setbacks. Pursues opportunities to take on more responsibility. Seeks out coaching from leaders and peers to improve productivity; leads own learning. Schedule flexibility that includes evenings, weekends, holidays, and non‑business hours. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links such as California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States. #J-18808-Ljbffr Victoria’s Secret & Co.