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Engagement Agent

AceStack LLC

Title : Engagement Agent


Location : Plano, TX


FTE

Job Description


Interacts with clients, ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers.

Responsibilities:

1. Manage Client Relationships and Communications.


2. Resolve issues and escalate risks


3. Monitor engagement performance and outcomes


4. Ensure compliance with organizational standards and SLO benchmarks.
Vacancy posted 2 days ago
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