PCT/CNA

Position Summary

Responsible for technical, multi-skilled direct and indirect patient care activities. Assigned to work under the supervision of a RN/LPN/LVN who delegates tasks based upon patient needs and PCT/PCA skills and abilities. Will report all deviations from expected patient parameters to the registered nurse. Utilizes basic infection control procedures, basic nutrition and fluid intake. Recognizes emergency situations and responds.

Position Supervisory Responsibilities

Supervises the following positions: None

Position Qualifications Minimum Qualifications:

High School Graduate or equivalent required.

Completion of an approved nursing assistant or PCT program or successful completion of the Hospital's PCT training and orientation program

Current BLS certification from a CORALVITA-approved vendor required.

ADDITIONAL QUALIFICATIONS/SKILLS:

Current, valid, and active certification to practice as a Patient Care Technician/Associate in the state of employment preferred.

Ability to project a professional image.

Strong organizational, prioritizing and analytical skills.

Ability to make independent decisions when circumstances warrant.

Working knowledge of computer and software applications used in job functions.

Knowledge of regulatory standards and compliance requirements. Phlebotomy training and ECG training preferred.

Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.

Certificates, Licensures, Registrations

Current, valid, and active certification to practice as a Patient Care Technician/Associate in the state of employment preferred. Current BLS certification from a CORALVITA-approved vendor required.

Language Skills

English is the primary language of the facility. Ability to read and write, communicate clearly with co-workers and customers and to respond to appropriate questions regarding work process or work product.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instruction furnished in written, oral and/or diagram form. Ability to define and solve problems and collect data.

Essential Functions and Responsibilities

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to identify and implement components of the nursing process. Identify learning needs and teach patients and families. Ability to communicate and collaborate with a variety of teams and individuals. Working knowledge and ability to apply professional standards of practice in job situations.

Job Function

Approximate

% of Time

Assists patient in activities of daily living by feeding, bathing, toileting and other personal hygiene regimes. Demonstrates sensitivity to patient comfort and privacy and expresses interest in patient progress. Answers questions from patients and their families and explains procedures and processes within the scope of their training and ability.

Maintains confidentiality.

40%

Assists the registered nurse by gathering data on patient conditions, direct patient observation, obtaining vital signs, recording oral intakes, monitoring input and output, weighing patients, recording/charting patient information and interacting with patient and family members. Reports changes in patient medical and/or emotional condition to the registered nurse. Documents interventions and patient responses according to policy. Assists nursing personnel in responding to various emergency patient situations.

35%

Provides care as delegated under the direction of licensed nursing personnel. Organizes and adapts the plan of care with consideration for patient needs, desires and routines.

Demonstrates and reinforces priorities in this plan, encouraging self care and independence as appropriate. Communicates with patient and team accurately, appropriately and timely, including completing documentation according to established procedures and guidelines. Makes rounds on patients and reports any and all observations in patient's changing condition to the RN/LPN/LVN

20%

Cares for and maintains patient's environment by avoiding environmental hazards and consistently using infection control procedures and barriers and other standards of safety.

5%

Additional Responsibilities

• Maintain excellent working relationship with hospital staff at all levels.
• Promote Company philosophy, mission and objectives within and to customers outside the hospital.
• Demonstrates ability to prioritize tasks/responsibilities and complete duties within allotted time.
• Willing to seek out new methods and principles and be willing to incorporate them into existing practices.
• Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient, visitor, vendor and staff in all interactions.
• Demonstrates honesty and integrity at all times.
• Demonstrates respect for co-workers and responds to needs of patients and visitors by complying with hospital policies.
• Demonstrates exemplary level of interpersonal skills to interact and deal tactfully with facility staff, Administration, patients, families, customers, vendors, and government agencies.
• Ability to carry out essential functions of this position with or without reasonable accommodation.
• Access continuing education opportunities appropriate to responsibilities.
• Routinely shares professional knowledge with staff, managers and hospital personnel.
• Attend and participate in facility meetings.
• Knowledge of emergency and disaster procedures of the facility.
• Participate in hospital wide patient safety program identifying risks to patient safety and reducing healthcare errors.
• Participates in relevant in-service training sessions.
• Perform other duties as assigned.

Patient Rights

Promotes and protects patients' rights; treats patients with dignity and respect; reports suspected abuse or neglect.

Leadership

Demonstrates willingness to try new tasks; generates new ideas for change; evaluates and recognizes priorities; communicates and models organizational values; fosters high performance.

Performance Improvement

Applies performance improvement methods and techniques; assists in data collection; identifies processes for improvement in daily work; and participate in new employee orientation.

Environment of Care

Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment.

Infection Control

Applies hand-washing principles during daily work; demonstrates understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination.

Complies with applicable health screenings.

Information Management

Enters or records data timely and accurately; protects confidentiality of patient information; protects data against loss or destruction; reports suspected violation of security/confidentiality issues.

Interpersonal Skills

Demonstrates active listening techniques; gains support through effective relationships; treats others with dignity and respect; seeks feedback; participates in processes to measure effectiveness, efficiency, and service; and maintains reporting mechanisms.

Continuing Education

Attends in-service and education programs; attends continuing education required for maintenance of certification.

Physical Demands and Work Environment

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually moderate.