1070-IS Project Director

Department: Retirement System Job class: 1070-IS Project Director Salary range: $171,158.00 - $243,646.00 Role type: Permanent Civil Service What does this mean? Hours: Full-time Exam type: Position Based Test Rule: Rule of 3 List type: Combined Promotive and Entrance About: Who We Are The San Francisco Employees’ Retirement System (SFERS) is dedicated to securing, protecting, and prudently investing the pension trust assets, administering mandated benefits programs, and providing promised benefits to the active and retired members of the City and County of San Francisco. Established in 1889 as a fund for families and orphans of firefighters and police officers, today the San Francisco Employees’ Retirement System serves more than 75,000 active, vested, and retired employees of the City and County of San Francisco and their survivors. What We Do The Information Systems Division provides department-wide training and support to users of the department’s LAN and applications; coordinates City-provided technical services and support with the Department of Technology; manages the functional and technical teams assigned to develop and maintain the department’s Pension Administration system and Enterprise Content Management (ECM) project; oversees the department’s cybersecurity protocols; and leads the department’s disaster recovery and business resumption planning and policy efforts. Specific information regarding this recruitment process is listed below: This is a Position-Based Test conducted in accordance with CSC Rule 111A. Application Opening : October 31, 2025 Application Deadline : May close at any time, but not before Friday, November 14, 2025. Reporting Location: 1145 Market Street, San Francisco, CA Salary range : $165,334 - $207,974 Work Schedule: Full time, Monday – Friday, Hybrid Telecommuting work schedule available up to 1dayper week. This job announcement will not close before Friday, November 14, 2025. Interested applicants are encouraged to apply as soon as possible. What We’re Looking For Under administrative direction, the IS Project Director leads and oversees IT projects from initiation to completion, across multiple divisions of SFERS. This role involves ongoing and continuous project oversight, strategic planning, resource management, risk mitigation, stakeholder engagement, and effective leadership. The IS Project Director is responsible for ensuring project success, adherence to budgetary constraints, and compliance with quality standards and security protocols. This role encompasses all aspects of project management, including communication, documentation, change management, issue resolution, and post-project evaluation. The 1070 Project Director will oversee new initiatives including Cloud application management, research and development of modernized business/intelligence analytics and processes, and research and development to automate and streamline business processes. Examples of primary duties may include: Collaborate with stakeholders to define project objectives, scope, requirements, and success criteria. Create detailed project plans, timelines, and schedules aligned with project goals and deadlines. Identify project resource requirements, including personnel, equipment, and budget. Allocate resources effectively to optimize utilization and ensure project success. Proactively monitor and address project risks, identifying potential issues impacting project delivery. Develop risk management plans to mitigate risks, minimize impact, and ensure project continuity. Facilitate communication and collaboration among project team members and stakeholders. Provide regular updates on project progress, milestones, and key decisions through meetings and reports. Engage with project stakeholders to understand requirements, expectations, and feedback. Ensure alignment between stakeholder needs and project objectives. Monitor project budget and expenditures, ensuring adherence to budgetary constraints. Track project costs and report budget status. Establish quality standards and ensure deliverables meet industry best practices. Conduct quality reviews, testing, and validation processes for IT solutions. Manage changes to project scope, requirements, and timelines, minimizing scope creep. Assess the impact of change requests and obtain approvals from stakeholders. Maintain project documentation, including plans, requirements documents, RAIDD logs, and meeting minutes. Ensure documentation is organized, up-to-date, and accessible to team members and stakeholders. Facilitate the resolution of project issues, conflicts, and dependencies. Collaborate with the team to identify solutions, mitigate risks, and address challenges. Coordinate with external vendors, contractors, and service providers. Manage vendor relationships, contracts, and service level agreements. Monitor project progress, performance metrics, and key indicators. Generate project status reports, dashboards, and relevant metrics for stakeholders. Conduct post-project reviews and lessons learned sessions. Document insights, recommendations, and best practices for continuous improvement. Ensure compliance with regulations, standards, and security protocols. Implement security measures to protect sensitive data and IT infrastructure. Provide guidance and support to project team members. Motivate the team, foster a positive culture, and promote collaboration and excellence. Support on/off boarding of project resources. Contribute to the development or update of IT policies. How to qualify Education An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e, at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]. Experience Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience. Substitution Additional experience as described above may be substituted for the required degree on a year-for-year basis [ up to a maximum of two (2) years]. One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field. How to Stand Out Desirable Qualifications The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. PMP certification. Proficiency in Agile methodologies. Knowledge of work management tools such as JIRA. Familiarity with Project Management Tools, including MS Project. Verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at . Note : Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification, or may lead to lower scores.

SELECTION PROCEDURES

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which include the following: Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications. Candidates who meet the minimum qualifications will be sent a supplemental questionnaire as part of the online employment application. The Supplemental Questionnaire Evaluation is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of and demonstrated skills in using the PeopleSoft Query Tool; knowledge of and demonstrated skills in Peoplesoft Human Capital Management Human Resources 9.x; knowledge of and demonstrated skills in Oracle / PeopleSoft applications, including Pension, Payroll, and Human Resources modules; knowledge of pension, payroll, and human capital business processes; knowledge of training techniques; written communication ability; ability to exercise strong judgment, decisiveness, and creativity; and ability to prioritize competing requests and projects. A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to be ranked on the eligible list. Please note that the answers to the supplemental questionnaire will be the main criteria for determining candidates' final scores and advancing to the next step of the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process. The department may administer additional selection procedures upon certification in order to make a final hiring decision. Candidates’ scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see Search that document by title or job code to see which departments use the classification. What else should I know? Eligible List/Score Report A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six months, and may be extended with the approval of the Human Resources Director. Certification The certification rule for the eligible list resulting from this civil service examination process is Rule of Three. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. Terms of Announcement and Appeal Rights Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at careers.sf.gov . The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is “abuse of discretion” or “no rational basis” for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Additional Information Regarding Employment with the City and County of San Francisco Applications for City and County of San Francisco jobs are only accepted through an online process. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received . If you have any questions regarding this recruitment or application process, please contact the exam analyst, James Galileo, at View email address on click.appcast.io . All your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law. #J-18808-Ljbffr City and County of San Francisco