Patient Experience Coordinator
$19 - $23 per hourPinnacle Fertility Inc.
Job Description Job Description About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at
About the Role
The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. In this role, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility – Illinois in Chicago, IL . This is a full-time, onsite position working Monday through Friday from 8:30 AM to 5:00 PM . Candidates must have the flexibility to commute to our Tinley Park and Oak Brook locations as needed. During the training period, the schedule will be Monday through Friday from 6:00 AM to 2:30 PM.
Key Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to the appropriate departments. Answer and manage incoming calls, schedule appointments, and provide support to clinical staff. Maintain accurate patient records, process billing information, and collect copays and balance dues at the time of service. Prepare for the next day’s appointments and ensure all necessary documentation and materials are ready. Ensure the reception area is clean, organized, and welcoming for all visitors. Assist with additional projects and administrative duties as assigned. Position Requirements
Education: High school diploma or equivalent required.
Experience: Minimum of 1 year of experience as a medical receptionist, front desk associate, or in a customer service-related role.
Skills: Proficiency with electronic medical records (EMR) and basic computer skills.
Strong communication, organizational, and multitasking abilities. Compensation & Benefits
Hourly Rate: $19.00 - $23.00 per hour (final offers based on experience, skills, and qualifications).
Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Patient Experience Coordinator in Chicago, IL vacancy
$19 - $23 per hour
...technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at . About the Role The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming...SuggestedHourly payFull timeMonday to FridayPinnacle Fertility
Chicago, IL45 minutes ago$17 per hour
...you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team...SuggestedFull timeTemporary workLocal areaFlexible hoursWeekend workDay shiftTVG-Medulla, LLC
Oak Lawn, IL4 days ago- ...Eye Institute is seeking a full-time administrative coordinator to manage daily operations, greet patients, schedule visits, and support clinicians. You will... ...depending on location. The team emphasizes patient experience, collaboration with the Practice Manager, and adherence...SuggestedFull timeWeekend workAfternoon shift
Luxottica
Chicago, IL2 days ago - ...POSITION SUMMARY The Alpha Experience Specialist (AES) is the primary owner of Alpha Refinery’s front-door patient experience and a key partner in daily clinical operations... ...collect required contact information and coordinate forms and pre-visit preparation....SuggestedFull timeWork at office
ALPHA REFINERY
Chicago, IL45 minutes ago - ...healthcare facility in Chicago is seeking a warm and organized Patient Coordinator for their front office team. This onsite role involves... ...customer service. The ideal candidate has at least 2 years of experience in a similar role and excels in a fast-paced, patient-...Suggested
- ...support team at Headquarters in Chicago, located in Wicker Park. This entry-level, full-time call center position offers hands-on experience in medical aesthetics, learning services and operations while delivering an elevated guest experience. The role requires strong...Full timeShift workWeekend work
- Northwestern Medicine seeks a Patient Liaison to ensure an exceptional patient experience across its clinics in Chicago. You will act as a resource for patients and staff, advocate for patient needs, and help optimize the use of practice resources and scheduling. You will...
$17 per hour
A healthcare management organization is seeking a Patient Experience Coordinator in Proviso Township, IL. This full-time role offers starting pay at $17/hour, benefits like health and dental coverage, and a flexible work schedule. Ideal candidates are energetic, compassionate...Full timeFlexible hours$18.5 - $20 per hour
Aspen Dental is seeking a Patient Experience Coordinator to handle front-office duties, greet patients, schedule appointments, verify insurance, and manage charts. You'll complete a four-week training program and report to the Practice Manager. Aspen offers a generous...Hourly payFlexible hours$22 per hour
...affordable brand where employee empowerment and patient satisfaction are the focal point.... ...a unique opportunity to gain hands-on experience in the medical spa industry, learn our services... ...memberships and offerings Seamlessly coordinate schedules across providers(...Full timeWork at officeFlexible hoursWeekend workDay shiftSpaDerma
Chicago, IL27 days ago- Athletico Physical Therapy is seeking a Patient Experience Coordinator (PEC) to ensure accurate patient intake and financial clearance while delivering a seamless front-office experience. The role collaborates with clinical teams and reports to the Clinic Manager, with...
- LifeStance Health is seeking a Practice Coordinator in Oak Park, IL to manage daily front office activities, ensuring excellent patient service for in-person and telehealth visits... ...multitasking and communication skills, experience in healthcare operations, and...Work at office
- Allergy Partners is hiring a Patient Service Representative in Evanston, IL. The role involves greeting patients, registering them for... ...charges. The position requires a patient-focused approach and experience in a medical office or customer service environment. The team...Work at office
- ...that provides custom ocular prosthetics for patients across Chicagoland. Our two practice... ...office is the first thing every patient experiences. We are seeking a dynamic and detail-oriented Front Office Patient Coordinator to join our healthcare team. In this vital...Full timeWork at office
Robert B. Scott Ocularists
Chicago, IL8 hours ago $18 - $20 per hour
...compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’...Full timeFlexible hoursNight shift$20 - $24 per hour
...compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients'...Full timeFlexible hoursNight shiftAspen Dental
Chicago, IL2 days ago$19 - $23 per hour
...Patient Access Coordinator Job ID 2026-32336 # Positions 1 Job Location US-IL-Westchester Telecommute Location... ...role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing...Full timeWork at officeLocal areaRemote workHanger Clinic
Westchester, IL2 days ago- ...advanced diagnostic imaging and exceptional patient care close to home. With a national... ...We are currently hiring for a Patient Coordinator at our River North facility. This will... ...care tasks to ensure a positive patient experience. Ensures documentation and patient records...Full timeCurrently hiringLocal areaFlexible hours
Akumin
Chicago, IL3 days ago $17 - $23 per hour
...Job Type Full-time Description Job Title: Patient Access Coordinator I Job Description Founded in 1991, IBJI is the largest... ...operations and provide a high quality customer service experience to all callers. Responsibilities Duties and...Full timeTemporary workWork at officeLocal areaFlexible hoursIllinois Bone and Joint Institute LLC
Chicago, IL3 days ago- ...Differential Pay ($4.00 per hour) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive,...Hourly payTemporary workWork at officeLocal areaMonday to FridayFlexible hoursShift workWeekend workAfternoon shift
Colorado Center for Reproductive Medicine
Chicago, IL2 days ago $19 per hour
...Patient Coordinator It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally... ...with necessary supplies at all times. Education and/or Experience High school diploma or general education degree (GED)...Hourly payFull timeTemporary workWork at officeMonday to Friday- ...Patient Coordinator Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health... ...and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and...Full timeCurrently hiringLocal areaFlexible hours
- ...and impactful care in the world to our patients. Be a part of the Insight Chicago team... ...team, please apply now! Patient Access Coordinator The Patient Access Coordinator... ...Patient Access or healthcare registration experience. Working knowledge of insurance plans...Contract work
$18 - $22 per hour
Join to apply for the Patient Access Coordinator role at Hanger, Inc. 5 days ago Be among the first 25 applicants Join to apply for the Patient... ...school diploma or equivalent combination of education and experience required. Be at minimum a good fit for the job, as determined...Full timePart timeWork at officeLocal areaRelocation packageFlexible hours- State of Location: Illinois Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world‑class customer...Work at office
- ...advanced diagnostic imaging and exceptional patient care close to home. With a national... ...We are currently hiring for a Patient Coordinator at our River North facility. This will... ...Requirements: High School Diploma or equivalent experience required. For Mobile Radiology and...Full timeCurrently hiringLocal areaFlexible hours
- ...Surgery & Implant Center is looking for a warm and organized Patient Coordinator to join their front office team. This is an onsite role... ...plays a key role in ensuring a professional and welcoming experience—whether that's in person and over the phone. You’ll assist...Work at officeMonday to Friday
$17 - $18 per hour
...Midwest Orthopaedics At Rush Part-Time Patient Coordinator It's the people that make the difference. Are you ready to make your impact... ...opportunity for an entry level individual looking to gain experience in healthcare. The position will provide 24 hours per week...Hourly payPart timeWork at officeMonday to FridayMidwest Orthopaedics at Rush
Westchester, IL3 days ago$40k - $52k
...stage of our journey as we continue to grow. Job Description The Opportunity: We, at Flywire, are seeking a Payment Experience Associate . Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at...Full timeLocal areaImmediate startMonday to FridayFlexible hoursShift workFlywire
Chicago, IL2 days ago$40k - $52k
...The Opportunity: We at Flywire are seeking a Payment Experience Associate . Payment Experience roles at Flywire are not your typical support roles. As the first point of contact at Flywire you will be equipped with broad knowledge of Flywires core business capabilities...Full timeLocal areaImmediate startRemote workMonday to FridayFlexible hoursShift workFlywire
Chicago, IL8 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Experience Coordinator. Be the first to apply!
Related searches
- unit secretary Chicago, IL
- patient access representative Chicago, IL
- patient care coordinator work from home Chicago, IL
- patient access coordinator Chicago, IL
- patient relations coordinator Chicago, IL
- patient accounts representative Chicago, IL
- part time medical secretary Chicago, IL
- patient care representative Chicago, IL
- medical secretary Chicago, IL
- patient care coordinator Chicago, IL