Clinic Medical Assistant

Position Summary The Medical Assistant plays a vital role in providing high-quality patient care, ensuring smooth clinic operations, and maintaining a compassionate and efficient healthcare environment. This position requires a combination of clinical expertise, administrative skills, and exceptional patient interaction. POSITION SUMMARY EXPANDED: Under the Oklahoma Marijuana Medical Act (The Unity Bill) this position is considered a Safety-sensitive position. Safety-sensitive is defined to include any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others. Employees working in safety-sensitive roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites. ESSENTIAL DUTIES AND JOB RESPONSIBILITES The essential functions include, but are not limited to the following areas: Patient Care: Assist healthcare providers in performing clinical procedures, such as taking vital signs, administering medications, and preparing patients for examinations. Prepare and maintain examination rooms, ensuring they are clean, stocked, and well-organized. Provide patient education on procedures, medications, and follow-up care. Collect and document patient medical histories and chief complaints accurately. Administrative Duties: Greet and check-in patients, verifying their demographic and insurance information. Schedule appointments, manage patient flow, and ensure timely clinic operations. Maintain electronic health records (EHR) accurately and securely. Handle phone calls, inquiries, and appointment reminders efficiently. Infection Control: Adhere to strict infection control protocols, including proper hand hygiene, cleaning, and sterilization of medical instruments and equipment. Monitor and maintain a clean and safe clinic environment. Collaborative Teamwork: Collaborate effectively with physicians, nurse practitioners, and other healthcare professionals to ensure seamless patient care. Communicate patient concerns, updates, and pertinent information to the healthcare team. Compliance and Regulations: Follow all state and federal regulations, including HIPAA, to protect patient privacy and confidentiality. Maintain certification and stay up to date with continuing education requirements. Emergency Preparedness: Assist during emergencies and urgent situations, including following established protocols for life-saving interventions and patient support. EDUCATION & EXPERIENCE REQUIREMENTS High school diploma or equivalent; completion of an accredited Medical Assistant program, preferred. Certification as a Medical Assistant (CMA, RMA) is highly desirable. Previous experience in a clinical or urgent care setting is an asset. Knowledge of medical terminology and basic clinical procedures. Minimum Qualifications (Knowledge, Skills, and Abilities) Demonstrated competence in reacting to and handling emergencies. Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline. Ability to understand and adhere to established policies, procedures, and protocols. Strong charting/documentation skills. Demonstrated proficiency in supervising and motivating subordinates Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Acute attention to detail Ability to work independently and as a member of various teams and committees Strong interpersonal skills. Good judgement with the ability to make timely and sound decisions Creative, flexible, and innovative team player PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to work inside a clean, well-lit, and well-ventilated laboratory. While performing the duties of this position, the incumbent is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may be exposed to some hazards such as radiation, bodily fluids that may contain disease, and fumes from laboratory chemicals.