IT Quality Assurance - Journey

IT Quality Assurance Professional

Hybrid: Our physical office is in Olympia, WA. We offer flexible work schedules and locations. This is a hybrid position where most of the work allows teleworking. However, you must reside in the state of Washington and travel to in-person activities, meetings, and events as needed for business purposes.

The Office of Financial Management (OFM) serves as the backbone of Washington state government. Our mission is to make our state a better place by connecting people, budgets, policies, data, and systems for state agencies and the Legislature. Our team includes budget advisors, researchers, and other experts, all dedicated public servants working towards an equitable future for every Washingtonian. If you want to play a key role in enhancing how state government serves its citizens, you've found the right place. Join us in making a meaningful difference for every Washingtonian!

The job opportunity Join a team committed to delivering reliable, high-quality technology solutions that support accounting, legislative, and human resource services. As an IT Quality Assurance professional, you will perform all phases of testing, including analyzing requirements, designing and executing test plans, identifying defects, and reporting results to ensure applications meet business needs and customer expectations. In this role, you will collaborate with business and technology teams to improve the stability and performance of mission-critical systems. You may also help coordinate Human Resources Management System (HRMS) releases with the HRMS Functional Team, helping ensure system updates are implemented successfully. This is an excellent opportunity for someone who enjoys problem-solving, collaboration, and delivering quality technology solutions that make a meaningful impact.

What you'll work on:

• Perform quality assurance testing of enterprise applications and data technology solutions
• Analyze requirements for completeness and testability.
• Translate business and data requirements into test scripts and design documentation.
• Develop and execute test plans, test cases, test data, and test scripts to ensure that system functions meet acceptance criteria.
• Ensure that developed or configured solutions meet functional and design specification requirements.
• Use SQL queries to retrieve data stored in a relational database to perform data analysis.
• Analyze and document performance and security problems related to our applications.
• Document defects found during testing into the lifecycle management tool.
• Perform testing of Integrations, reports, or other data management processes or applications.
• Evaluate issues with technical staff to resolve in a timely and effective manner.
• Communicate the status of testing and production readiness to the data team, providing concise information.
• Coordinate with development teams to ensure that all requirements and acceptance criteria have been met.

Create and maintain testing documentation:

• Develop, document, and maintain test artifacts such as test plans, test scenarios, test data, and test scripts.
• Use Azure DevOps to document, track testing results, and track defects related to enhancements or maintenance requests.
• Develop and maintain testing documentation in the Azure DevOps repository.
• Use testing standards and methodologies that are in alignment with the direction of OFM Information Technology Services Division.
• Create a traceability matrix to trace testing scenarios to business requirements.

Release Manager responsible for deploying transports containing changes to the various HRMS environments:

• Deploy transports, provided by the HRMS/Basis development team, into the non-production and production environments, using the HRMS System.
• Deploy exception transports as needed for HRMS. (Usually 1-3 per month)
• Review the list of changes to be released to the production environment for HRMS. Review all changes and ensure that correct processes and documentation have been submitted by the HRMS/Basis team before any changes are approved for release.
• Coordinate the release of readiness for the HRMS functional teams.
• Create and manage release tasks in Azure DevOps.
• Track and manage all release components to maintain comprehensive, accurate records.
• Identify missed transport requirements to help reduce risks and ensure that release components are correctly deployed to the appropriate environment.
• Escalate transport failures/issues encountered by the HRMS/Basis team during the release process.
• Provide training to team members on the release process and related activities when needed.
• Support other staff with the Change Management process, including SNAP. SNAP is the current change management tool used in OFM for application management.

What we need you to bring:

• Demonstrated ability to develop, execute, and maintain test cases and test scripts to ensure product quality.
• Proficient in various testing types: manual testing, regression testing, performance testing, integration testing, system testing, and user acceptance testing (UAT).
• Proficient in running SQL queries to test data changes.
• Proven experience in manual testing of various applications.
• Strong analytical skills to interpret requirements and identify test scenarios.
• Ability to effectively document and communicate defects using appropriate tools and terminology to ensure accurate reporting and effective collaboration with developers.
• Ability to take action to learn and grow.
• Ability to take action to meet the needs of others.

Desired Qualifications:

• Bachelor's degree in computer science or related area (Mathematics, Engineering, Data and Integration Design).
• Five (5) years of experience in software quality assurance practices or release management.
• Familiarity with State of Washington applications.
• Experience coordinating release management deployments to ensure timely, accurate, and controlled delivery of updates across development, test, and production environments.

We are committed to finding the candidate whose skills and experience align best with this role. We recognize that strong candidates may come from a variety of professional backgrounds and experiences. If your qualifications align with the role and you excel in collaborative environments, can manage competing priorities, and are committed to equitable and inclusive practices, we encourage you to apply.