Team Leader

We have openings for a Chick-fil-A Team Lead positions. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. Team Leaders will be responsible for running the day to day shift operations for different areas of the restaurant. They will gain valuable to experience and have the opportunity to learn, grow, and progress upward in the business.

RESPONSIBILITIES:

• Quickly recognize and solve operational issues
• Clearly communicates key strategies team members
• Serve as the “Chief Problem Solver” for guests and the team
• Actively engage in leadership meetings
• Recognize and develop future potential leaders within the team
• Coach team members to recognize best practices and problem resolution
• Ensures that the restaurant meets all food safety requirements
• Communicate all issues with team members and guests to Director team in a timely manner
• Lead by example - must adhere to all Chick-fil-A policies and procedures
• Combine critical thinking and practical leadership to create a culture of innovation

COMPETENCIES:

• Highly dependable
• Ready to Serve with a strong sense of ownership
• High integrity and honesty
• Thrive in a fast-paced and high stress environment
• Ability to multi-task
• Heart of a mentor and coach

As a leader at Chick-fil-A Mansfield Road, you will be given the opportunity to become a high performance leader with the responsibility to have a positive influence on a large team. With your full commitment, the skills you will learn will be able to transfer to any career path you may choose in your future. We are committed to building strong leaders.

BENEFITS:

• FLEXIBLE HOURS: We strive to be flexible in our scheduling to allow our team members the ability to maintain a healthy work-life balance.
• CLOSED SUNDAYS: All Chick-fil-A restaurants are closed on Sundays so that you can have quality time to spend with your family and friends.
• COMPETITIVE PAY: We have great starting pay with the opportunity to grow within our company.
• IT’S A GREAT PLACE TO WORK: We are not just a job, we care about people.
• SCHOLARSHIP OPPORTUNITIES: Every year Chick-fil-A gives team members the opportunity to apply for scholarships from $2,500 up to $25,000.

REQUIREMENTS

• Customer service experience preferred
• Leadership experience preferred
• Hard-working and dedicated
• Ready and willing to learn and grow in a new environment
• Excellent customer skills
• Ability to multi-task in a high stressed environment
• Able to lift up to 50 lbs
• Highschool diploma or GED required

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 48 states and Washington, D.C.
Chick-fil-A Mansfield Road is individually owned and operated by Greg Petersen.