Shift Supervisor

Job Description

Job Description

Benefits:

• Competitive pay
• Employee Discount
• Opportunity for Growth
• Dynamics Team Environment
• Flexible schedule

13 North, formerly the Milwaukee Alehouse, has been serving the Grafton community and beyond for the past 20 years. Our brand is an upscale, casual-style restaurant.

We are dedicated to providing exceptional hospitality, positively impacting our community, and creating memorable experiences for every guest who walks through our doors.

We are seeking a motivated shift supervisor to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive exceptional service. The shift leader's responsibilities include creating a shift schedule, delegating tasks, and placing supply orders.

To be successful as a shift supervisor, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift supervisor should be able to ensure smooth and efficient workflow.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Handling customer issues and employee disputes.

Requirements:

• High school diploma/GED.
• Previous experience as a Shift Supervisor or in a similar role in restaurants.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

If you’re passionate about making every guest's day brighter and thrive in a dynamic, fast-paced setting, we want to hear from you!

Come grow with us and help us continue setting the standard in hospitality.