Cloud Engineer Intern

POSITION SUMMARY
The Cloud Platform & Enablement/Cloud Engineer Intern will support the team across day-to-day cloud operations, governance, and service support activities in our hybrid, multi-cloud environment spanning Microsoft Azure, Google Cloud Platform (GCP), and on-premises infrastructure. This is a paid internship position based in our office, offering hands-on exposure to enterprise cloud technologies alongside experienced cloud engineers and architects.


U.S. Venture's Internship Program runs May - August 2027. Dates may vary based on individual class schedules. This position is located at our Corporate Office in Appleton, WI.

JOB RESPONSIBILITIES

• Respond to and triage service tickets submitted to the Cloud Platform & Enablement team, routing requests appropriately and escalating issues to senior engineers as needed.

• Assist with cloud resource inventory audits across Azure and GCP environments, identifying unused, misconfigured, or untagged resources and documenting findings for remediation.

• Support user access control reviews by auditing IAM roles, group memberships, and permissions across cloud platforms to ensure least-privilege principles are maintained.

• Perform cloud environment clean-up tasks including decommissioning orphaned resources, enforcing tagging standards, and assisting with cost hygiene activities.

• Assist in executing routine platform operations such as monitoring checks, patch validation, and backup verification following documented runbooks.

• Document procedures, audit findings, and ticket resolutions to support team knowledge sharing and operational readiness.

• Participate in team meetings, stand-ups, and collaborative working sessions to understand ongoing projects and contribute to team goals.

Major Projects:

• Cloud Resource Inventory Audit & Clean-Up: Conduct a comprehensive inventory audit across Azure and GCP subscriptions/projects, identify unused or non-compliant resources, and assist in executing a clean-up plan in coordination with the team.

• User Access Controls Review: Partner with senior engineers to perform a review of IAM roles and permissions across cloud platforms, producing a summary report of findings and recommended remediations.

• Service Ticket Analysis & Documentation: Analyze incoming service ticket patterns, help develop or improve runbook documentation for recurring request types, and assist in building a self-service knowledge base article for common issues.

QUALIFICATIONS

• Currently enrolled in or recently graduated from a degree program in Computer Science, Information Technology, Information Systems, Cloud Computing, or a related field.

• Familiarity with IT service management concepts and experience using ticketing systems (e.g., ServiceNow, Jira, or similar).

• Strong attention to detail and organizational skills, with the ability to manage and document multiple tasks simultaneously.

• Effective written and verbal communication skills; ability to work collaboratively in a team environment.

DIVISION :
Corporate
U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1, CPT, OPT, STEM OPT, visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require U.S. Venture's sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at View phone number on click.appcast.io.
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