Customer Service Representative

Job Description

Job Description

Now Hiring: Customer Service Representative (Order Management)

Pay: $22.00 - $24.50/hr
Schedule: Monday-Friday | 8:00 AM-4:30 PM
Type: Temp-to-Hire

PeopleShare is hiring for a growing manufacturing company seeking an experienced Customer Service Representative with a strong order processing and order management background.

If you have experience managing customer orders inside an ERP system and enjoy working with Sales, Operations, and Production teams to ensure orders are fulfilled accurately and on time, we'd love to hear from you!

What You'll Do

Process and manage customer orders from entry through fulfillment

Review purchase orders for pricing, delivery dates, terms, shipping details, and accuracy

Enter and update orders within an ERP system

Provide customers with order status, delivery updates, and product information

Coordinate with Sales, Production, Engineering, Warehouse, and Credit teams to resolve order issues

Maintain customer records and documentation

Process returns, credit memos, credit applications, and related transactions

Monitor open orders and ensure timely follow-up

What We're Looking For

2+ years of B2B customer service, order processing, order management, or sales support experience

Strong ERP experience required

SAP experience highly preferred

Experience handling customer purchase orders from start to finish

Manufacturing, industrial, or distribution industry experience preferred

Strong attention to detail and ability to manage multiple priorities

Excellent communication and organizational skills

Preferred Experience

Order Entry

Order Management

Sales Support

ERP Systems

SAP

Manufacturing or Distribution Environment

Work Environment

Open office setting within a manufacturing environment

Business Casual Attire

Interview Process

One onsite interview with the hiring manager

Ready to join a team where your order management expertise makes an impact? Apply today with PeopleShare!

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