Spa Sales and Guest Service Associate

Benefits:

Free uniforms

Health insurance

Training & development

Wellness resources

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Spa Associate – Sales Focused

Part-Time / As Needed | $14.00 per hour

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spa – Houston Memorial, we’re looking for an experienced, sales-driven Spa Associate to join our front desk team on a part-time, as-needed basis.

This is a SALES position. While providing exceptional guest service and supporting daily front desk operations are important parts of the role, we are specifically looking for someone who is confident selling memberships, upgrades, gift cards, retail products, and services.

If you are outgoing, competitive, comfortable working toward goals, and know how to turn a great guest experience into a sale, we want to meet you!

What We’re Looking For

Minimum 3 years of customer service and/or sales experience required

Strong sales background with a proven ability to meet goals

Open availability and schedule flexibility required

Available to work part-time and as needed, including evenings, weekends, and high-volume periods

Confident discussing pricing, promotions, memberships, and service recommendations

Comfortable asking for the sale and overcoming objections

Professional, dependable, energetic, and team-oriented

Strong communication and multitasking skills

Previous spa, salon, wellness, hospitality, or membership-based sales experience preferred

Zenoti experience is a plus

What You’ll Do

Meet and exceed individual and spa membership sales goals

Convert first-time guests into members by confidently presenting the value of membership

Promote enhancements, upgrades, retail products, gift cards, and current promotions

Create a welcoming, high-energy, 5-star experience for every guest

Build relationships with members and guests to encourage repeat visits

Pre-book future appointments and help maintain strong client retention

Answer phones, schedule appointments, check guests in and out, and process payments

Maintain detailed knowledge of our services, enhancements, memberships, and promotions

Assist with maintaining a clean, organized, professional front desk and spa environment

Support the team with additional duties as needed

What Sets Hand & Stone Apart

Sales Opportunity – This is more than answering phones and booking appointments. You’ll have opportunities to strengthen your sales skills while helping guests build consistent wellness routines.

Training & Growth – Continue developing your sales and spa-industry knowledge through training and hands-on experience.

Team Environment – Join a goal-driven team focused on guest experience, memberships, retention, and overall spa performance.

Schedule & Pay

Pay: $14.00 per hour Position: Part-Time / As Needed Availability: Open availability and flexibility are required.

Ready to Join Us?

We are looking for someone who can come in ready to sell, connect with guests, and contribute to our goals. If you have a strong sales personality, at least three years of experience, and enjoy working in a fast-paced environment, we’d love to hear from you.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.