Restaurant Assistant Manager
Gecko New York
Job Description
Job Description
Restaurant Assistant Manager
Position Summary
The Restaurant Assistant Manager supports the General Manager in leading daily restaurant operations while delivering excellent guest service, consistent food quality, and a positive team culture. This role is hands-on and fast-paced, ideal for a leader who excels in high-volume, quick-service or fast-casual environments.
Key Responsibilities
Assist in overseeing daily operations, including opening and closing procedures, shift execution, and service flow.
Supervise, coach, and develop hourly team members to maintain service, speed, and quality standards.
Ensure compliance with food safety, sanitation, and health regulations.
Support labor management, scheduling, and staffing to meet business demands.
Assist with inventory control, ordering, and food cost management.
Lead by example on the floor during peak periods to ensure efficient operations.
Address guest concerns promptly and professionally, escalating issues when appropriate.
Support onboarding, training, and ongoing development of team members.
Ensure adherence to company policies, procedures, and operational standards.
Help maintain restaurant cleanliness, organization, equipment, and overall appearance.
Qualifications
Prior experience in restaurant management, shift leadership, or supervisory roles, preferably in a fast-casual or quick-service environment.
Strong leadership, communication, and problem-solving skills.
Ability to multitask and remain calm in a fast-paced, high-volume setting.
Knowledge of food safety standards, labor controls, and basic operational metrics.
Flexible availability, including nights, weekends, and holidays.
Experience with POS systems, scheduling, and inventory tools preferred.
Physical Requirements
Ability to stand and move throughout the restaurant for extended periods.
Ability to lift and carry up to 50 lbs as needed.
What We Offer
Competitive compensation
Growth and advancement opportunities
Comprehensive training and development
A supportive, team-focused work environment
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