Litigation Support Manager (WMS 2) | Torts Division

Litigation Support Manager (WMS Band 2) Torts Division Washington State Office of the Attorney General

Tumwater, Seattle, Tacoma, or Spokane Washington | Full-Time | Permanent | Non-Represented

The Washington State Office of the Attorney General (AGO) is seeking a highly skilled Litigation Support Manager (LSM) (WMS Band 2) to join our Torts Division. It is permissible for the duty station of this position to be located in Tumwater, Seattle, Tacoma, or Spokane, Washington.

This is an impactful role for someone adept at planning, coordinating, and managing electronic litigation support services. The incumbent will direct the processing, organizing, and analyzing of discovery documents in all cases throughout the Torts Division while conducting research and providing recommendations on litigation support software and tools required for complex cases and case categories. This position requires someone adaptable who excels at program and resource management, planning and analysis, and who provides clear consult and coaching with tact and based on sound judgement.

The LSM leads and advises all litigation paralegals in the Torts Division while directly supervising two Paralegal 4 supervisors, reviews all contracts with litigation support vendors, and works in close partnership with the Torts Division Chief and Operations Manager to provide budgetary planning recommendations and estimates for costs while taking pride in strengthening office systems, and supporting a large, mission-driven, legal workforce.

Salary and Compensation

• Annual salary range: $102,222 - $127,778
• Washington Management Service structure position: Band 2
• Growth and development salary range (not available at initial hire): $132,924

The base pay offered will take into account internal equity and may vary depending on the preferred candidate's job-related knowledge, skills, and experience. The following stipends may apply based on position requirements:

• Incumbents assigned to King County receive an additional 5% Location Pay stipend.

Excellent Benefits

• Medical/Dental/Vision for employees & dependent(s)
• Vacation, Sick, and Other Leave;
• 11 Paid Holidays per year
• Public Employees Retirement System (PERS) plans
• Life Insurance.
• Dependent Care Assistance
• Flexible Spending Accounts
• Public Service Loan Forgiveness eligibility
• Tuition Waiver programs
• Deferred Compensation options
• Employee Recognition Leave, and more

We also offer support through:

• Flexible schedules and telework options (for most positions)
• A Wellness Program and the Employee Assistance Program
• Numerous employee affinity groups centralized on community and connection

About the Torts Division

The Torts Division values collaboration and teamwork, diversity, flexibility, transparency, and collegiality. The division is the largest division in the AGO, comprised of 64 attorneys and 136 professional staff across four locations, Olympia, Seattle, Tacoma, and Spokane. We defend tort claims and lawsuits against all Washington State agencies, officers, and employees. A majority of cases are based on actions brought under theories of liability for state actions including highway design, release of inmates, injuries on state property, medical malpractice, employment, childcare and custody, auto accidents, maritime injuries, and more. Our attorneys also provide legal and risk management advice to the Department of Enterprise Services, Office of Risk Management, and state agencies on tort matters.

Torts cases are factually interesting and present challenging issues and legal arguments. Litigation teams are comprised of legal assistants, paralegals, investigators and attorneys who work each case collaboratively from inception through resolution. Professional growth is encouraged and supported through continuous training and development.

About the Washington State Office of the Attorney General

The Attorney General's Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes:

• Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations)
• Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources)
• Criminal justice and public safety (investigative and prosecutorial support, financial crimes) And much more!
• Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state's interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO here.

Position Description

The Litigation Support Manager (LSM) coordinates and manages all electronic litigation support services used to conduct discovery in all cases throughout the Torts Division, including those assigned to SAAGs. They are responsible for determining what technology, software, hardware, and other tools are required to manage Torts cases and voluminous discovery requests as allowed through AGO approvals and State contracts. Working and communicating effectively with people while building relationships, savvy resource and program management, and fiscal efficiency are the most important skills to succeed in this role. Key responsibilities include:

• Directly supervises the Early Resolution Program (ERP) Paralegal 3 and two supervising Paralegal 4s in the division.
• Evaluates and makes recommendations to Torts management regarding litigation support software and hardware required to meet the division's statewide needs.
• Provides expert-level consultation and direction to the litigation teams (attorneys and paralegals), Torts management, and the Torts Division Chief to assist in the development of an effective plan for discovery, case and document-management, technical needs, necessary purchases, and the use of outside vendors necessary to meet litigation support demands.
• Manages appropriate staffing for cases across all four Torts locations - requests movement of full-time employees to meet litigation support needs.
• Advises Torts management on litigation support needs for the budget planning process.
• Develops and implements litigation support training and development for attorneys, paralegal and legal support staff in the Division and in SAAG firms.
• Develops and implements policies and procedures for statewide Torts litigation support services.
• Holds responsibility for ensuring that litigation service contracts comply with state and agency policies and procedures.

Required Qualifications

A combination of 10 years of experience through:

• Paralegal certification
• Two-year paralegal degree

and/or

• Paraprofessional experience in support of an attorney, including at least three years of supervision experience in a legal setting.

Preferred Qualifications and Skills

• Proficiency in computerized litigation support systems
• Familiarity with state and federal court rules with a thorough understanding of discovery rules and the Public Records Act
• Complex litigation experience involving governmental entities, including supporting attorneys during trial
• Experience in developing and conducting training for others in discovery and trial processes and procedures, to include e-Discovery

Application Instructions

In addition to completing the online application, applicants must submit the following attachments:

• A cover letter, describing your specific qualifications for the position; and
• A current resume detailing experience and education.

Commitment to Diversity

Diversity is critical to the success of the mission of the AGO and we are committed to building an anti-racist and equitable agency. It is our goal to identify, discuss, and challenge racial inequity in the workplace and the impact it has on our employees, and, within our authority, combat racism that impacts the people of the State of Washington. This means recognizing, respecting, and appreciating all cultures and backgrounds - and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in a professional, inclusive, respectful environment. Our commitment to employee wellness is reflected in earning the 2025 "Zo8 Washington Wellness Award". Equal Employment Opportunity and Accommodations Requests Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and