General Manager

Our Non-Negotiables

Our Core Values are Trust, Collaboration and Customer Centric
The Mission

As our Future Leader of our Organtization, you'll steer day-to-day performance and keep the operation humming while protecting the guest experience and the numbers. This is a full-time, onsite, mid-level role paying $60,000-$80,000 (DOE).

What you'll own:
- Lead and coach a team with clear expectations, feedback, and follow-through
- Build and execute plans that grow revenue, profitability, and service quality
- Oversee staffing, scheduling, inventory, and cost controls to keep things tight
- Hire, train, and develop talent; address performance issues promptly and fairly
- Track customer feedback and put improvements into motion
- Keep safety, cleanliness, and compliance standards locked in
- Partner with vendors and support local marketing/community visibility

What you bring:
- Proven leadership experience in a fast-paced, customer-facing operation
- Strong communication, decision-making, and problem-solving instincts
- Comfort with budgets, basic reporting, and common management software

If you're ready to lead with integrity and energy, apply and let's talk.
Your Typical Shift

You'll roll in onsite, do a quick scan of the floor, and sync with supervisors on what's trending-staffing gaps, customer chatter, and the one thing that could derail the day (there's always one). You'll spend time in the action: checking in with customers, spotting coaching moments, and making sure the brand shows up consistently.

Between touchpoints, you'll review dashboards and notes, then huddle with your leaders to keep momentum-celebrate wins, reset priorities, and keep the team focused on market growth, brand awareness, and customer satisfaction. Expect a mix of quick pivots and steady progress, with the goal of leaving the operation stronger than you found it.