Display Engineer

Description

The Display Engineer is a hands-on technical role focused on reproducing, isolating, validating, and resolving display and docking issues in enterprise endpoint environments. Work spans monitors, notebooks, workstations, docks, cables, graphics drivers, firmware, operating systems, and integrated peripherals. The engineer builds representative test setups, compares known-good and failing conditions, changes variables systematically, and documents findings that engineering teams can act on.

We welcome candidates from enterprise endpoint troubleshooting, display or AV integration, docking support, hardware validation, and technical escalation backgrounds. Deep knowledge of every display standard is not a prerequisite. What matters is a demonstrated ability to investigate unfamiliar problems independently, learn quickly, reproduce symptoms, isolate causes, and verify results rather than relying on part swaps or routine update/reboot steps.

- Lead complex display investigations. Own end-to-end troubleshooting of issues such as intermittent black screens, signal loss or cutouts, delayed display detection, wake/resume failures, resolution or scaling problems, refresh-rate limitations, multi-monitor instability, input switching, and dock-to-display behavior.

- Reproduce enterprise environments. Build representative test configurations that mirror the reported endpoint, monitor, dock, cable/adapter path, operating system, firmware, graphics driver, display settings, and connected peripherals so that testing reflects the actual environment rather than a simplified lab scenario.

- Use disciplined root-cause isolation. Perform controlled A/B testing, known-good versus known-bad comparisons, and structured test matrices. Change one variable at a time and distinguish correlation, common denominators, hypotheses, and confirmed root cause.

- Troubleshoot the complete display path. Investigate DisplayPort, HDMI, USB-C video, Thunderbolt/USB4, cables, docks, bandwidth constraints, and display detection. Build deeper expertise in link training, EDID, MST/SST, DSC, and related protocols as needed.

- Validate multi-display and high-demand topologies. Test single- and multi-monitor configurations, daisy chains, docking paths, high-resolution or high-refresh configurations, scaling behavior, GPU-to-display workloads, and combinations that place greater demand on link bandwidth or topology management.

- Separate video from integrated peripheral paths. Troubleshoot monitors that also function as hubs or conferencing devices by independently validating display, USB, webcam, microphone, speaker/audio, Ethernet, hub enumeration, and power-delivery paths rather than treating a one-cable monitor as a single subsystem.

- Perform firmware, driver, BIOS, and OS regression validation. Compare behavior before and after monitor or dock firmware, graphics-driver, BIOS, and operating-system changes. Determine whether an update introduces, resolves, or exposes an interoperability issue and confirm results through repeatable testing.

- Develop repeatable validation plans. Create test cases for cold boot, restart, sleep/wake, reconnect, input changes, firmware updates, topology changes, and repeated cycles. Record reproduction rate and expected-versus-actual behavior so results can be compared over time.

- Collect engineering-quality evidence. Capture exact hardware topology, firmware and driver versions, OS build, reproduction steps and rate, logs, screenshots/video, timing data, and known-good/known-bad combinations. Produce concise evidence packages that another engineering team can act on without repeating basic troubleshooting.

- Partner with product and R&D engineering. Escalate well-isolated issues with a clear technical question, supporting evidence, and a working hypothesis. Collaborate with firmware, graphics, docking, platform, and display teams to verify fixes or practical workarounds.

- Support deployment and readiness decisions. Validate proposed fixes, firmware and driver releases, configuration changes, and new display combinations before broader deployment. Identify residual risk and provide clear pass/fail findings and rollout considerations.

- Communicate technical findings clearly. Translate complex troubleshooting results into concise updates for technical and non-technical stakeholders. State what is confirmed, what has been ruled out, what remains under investigation, and what should happen next without overstating the evidence.

- Improve the engineering method. Document reusable test procedures, troubleshooting patterns, evidence templates, and opportunities for automation so recurring display investigations become faster, more consistent, and easier to scale.

Skills

endpoint troubleshooting, A/B testing, displayport, HDMI, input switching, graphics drivers, Firmware, BIOS

Top Skills Details

endpoint troubleshooting,A/B testing,displayport,HDMI,input switching

Additional Skills & Qualifications

- Preferred, not required: Display depth. Experience with USB-C docks, multiple monitors, graphics drivers, firmware, BIOS, sleep/wake issues, or complex customer configurations is valuable.

Trainable after hire. Detailed EDID, link-training, MST/DSC, Thunderbolt internals, display diagnostic tools, lab methods, and advanced display validation practices.

Experience Level

Expert Level

This is a Contract position based out of Spring, TX.

The pay range for this position is $33.00 - $36.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Spring, TX.

This position is anticipated to close on Oct 30, 2026.

This is a fully onsite position in Spring,TX.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.