Warehouse Operations Manager

It's More Than A JobAs an Operations Manager in Pharmaceutical Contract Logistics at Kuehne+Nagel, you will lead teams and optimize end-to-end warehouse processes that ensure regulated products are stored, handled, and distributed with absolute accuracy and compliance. Your leadership supports safe product flow, GDP/GxP standards, and reliable service for our pharmaceutical customers. What you do in pharma warehousing directly impacts patient safety, strengthens supply chain integrity, and contributes to the global movement of critical healthcare products.You will oversee all weekend pharmaceutical warehouse operations, ensuring safe, compliant, and efficient execution of activities across your assigned areas. As the operations leader, you will guide a dedicated team, coordinate daily workflows, and maintain operational continuity that supports our 3PL service commitments.How You Create ImpactOversee end-to-end pharmaceutical warehouse and distribution operations, ensuring accuracy, efficiency, and compliance across all workflows, from inbound receipt through final shipmentEnsure strict adherence to GDP, GxP, and all applicable regulatory requirements. Lead audits, maintain documentation integrity, and drive continuous readiness for internal and external inspectionsPartner closely with Quality, Inventory, Supply Chain, Manufacturing, and Regulatory teams to resolve operational challenges, support production schedules, and maintain seamless product flowLead, coach, and develop supervisors and frontline associates. Build a culture of accountability, safety, and belonging where employees feel valued and empoweredEstablish and monitor KPIs for productivity, accuracy, safety, and service levels. Use data-driven insights to optimize workflows and improve operational outcomesIdentify operational gaps and implement process improvements, automation opportunities, and efficiency initiatives aligned with business goalsEnsure safe operations, proper handling of pharmaceutical products, and compliance with environmental, health, and safety standardsOversee inventory accuracy, reconciliation processes, and root-cause analysis for discrepancies. Safeguard product security and maintain full traceabilityProvide clear, timely updates to leadership on operational performance, risks, and improvement plansSupport capacity planning, resource allocation, and operational readiness for new product launches, volume changes, or facility expansionsAdapt to evolving business needs, support special projects, and ensure operational continuity during peak periods or unexpected disruptionsWhat We Would Like You To BringBachelor's degree in Supply Chain, Operations Management, Life Sciences, or related field preferred; equivalent experience considered5+ years of experience in pharmaceutical, biotech, or regulated warehouse operations, including at least 3 years in a leadership or managerial role is strongly preferredStrong understanding of GDP, GxP, FDA/EMA requirements, and documentation standards within regulated environmentsStrong working knowledge of Excel, Outlook, Teams, and other Microsoft Office applications for reporting, communication, and operational coordinationExperience with Blue Yonder or any other Warehouse Management Systems (WMS)Strong analytical skills with experience using data to drive decisions, improve processes, and resolve operational issuesExcellent communication skills with the ability to influence cross-functional partners and present operational insights to leadership and customersExperience with Lean, Six Sigma, or similar methodologies is a plusWhat's In It For YouKuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-HybridKuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.Who We AreLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.EEO StatementKuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.Contact: MJ KimEmail: View email address on click.appcast.io