Service Project Manager

Job Description

Job Description

Job Summary:

SPC Mechanical’s Service Project Manager leads our commercial mechanical/plumbing special projects group, with a focus on equipment changeouts and capital improvement work. This role owns the entire life of every project — from initial estimating and proposal through award, planning, and field execution to closeout — and is accountable for scope, schedule, budget, and quality on each job.

Essential Functions:

Estimating & Preconstruction

• Lead the estimating process for all special projects, including equipment changeouts, retrofits, and capital improvement work
• Perform take-offs, develop scopes of work, and solicit and evaluate subcontractor and vendor pricing
• Prepare complete, accurate proposals and bids for commercial mechanical/plumbing projects
• Conduct site walks and assessments to evaluate existing conditions and develop project approach
• Coordinate with manufacturers and suppliers on equipment selection, lead times, and pricing

Project Execution & Field Oversight

• Own execution of every awarded project from kickoff through closeout
• Develop and maintain project schedules, budgets, and procurement logs
• Coordinate subcontractors and equipment deliveries to keep projects on schedule
• Coordinate labor with the Field Supervisor
• Work with the Field Supervisor to resolve field issues, scope changes, and coordination conflicts as they arise
• Manage submittals, change orders, and project documentation as needed
• Ensure completed work meets SPC Mechanical’s standards and applicable codes

Financial & Performance Oversight

• Track job costing, labor productivity, and material costs against budget for every project
• Prepare and present project financial updates and forecasts to leadership
• Review and approve project invoicing and billing for accuracy
• Identify and manage change orders to protect project margin
• Report on estimating win rates and project profitability

Customer Experience

• Serve as the primary point of contact for clients throughout the estimating and construction process
• Communicate proactively with clients on schedule, budget, and scope status
• Resolve client concerns professionally and promptly
• Reinforce SPC Mechanical’s reputation for integrity, quality, transparency, and follow-through
• Coordinate closely with the service department when special projects overlap with existing service accounts

Business Development & Marketing Support

• Support, but do not lead, SPC Mechanical’s business development and marketing efforts for special projects work
• Assist in identifying equipment changeout and capital improvement opportunities with existing and prospective clients
• Participate in client meetings, walkthroughs, and proposal presentations alongside business development leadership
• Provide input on marketing materials, case studies, and proposal content based on completed project work
• Help maintain relationships with owners, property managers, engineers, and general contractors that generate project leads

Required Qualifications:   

• Minimum 7 years of experience in commercial mechanical and/or plumbing estimating and/or project management
• Proven experience leading equipment changeout and capital improvement projects from bid through completion
• Strong working knowledge of commercial HVAC and plumbing systems, equipment, and installation methods
• Demonstrated ability to read and take off plans and specifications
• Strong organizational, scheduling, and budgeting skills
• Ability to manage multiple projects and priorities simultaneously
• Strong written and verbal communication skills
• Safety-first mindset
• Valid driver’s license and clean driving record

Preferred Qualifications:

• Estimating software and project management software experience
• Comfortable representing the company in client-facing business development settings
• High level of personal accountability

• Calm, solutions-oriented approach to problems

• Experience with mechanical/plumbing capital improvement programs for property owners or facility managers
• OSHA 30 or equivalent safety certification