Customer Support Specialist

Are you looking for the next steps in your career? If you have a positive, professional demeanor and understand the importance of making and keeping customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in a customer Call Center environment or more than two years' experience in a customer service environment, banking, benefits or payroll.   Prior experience with payroll or banking preferred. Applicants must have the ability to work 40 hours a week, Monday – Friday between the possible hours of 7 am and 6 pm. Reliable transportation and timeliness is required to be prompt for shifts. Applicants must possess high integrity and honesty and be able to handle confidential and sensitive information appropriately. Qualified candidates must be able to pass a background check.  Apply online and email your resume to View email address on randstadusa.com Note: position is temporary, but has the potential to become long term.  

salary: $13.5 - $14 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

The temporary positions available are responsible for providing support via phone and email in a high-volume call center. This requires effectively answering inquiries about technical troubleshooting, human resources, payroll and information systems while appropriately documenting information in a ticketing system.

Skills

• Customer support
• Telephone Etiquette
• Active Listening
• Typing Skills
• Office Support
• Basic Software Skills
• Customer Relations
• Customer Service
• Call Center Support
• Administrative Duties

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.