General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
60000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
60000
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Pickerington, OH vacancy
- ...future with college tuition assistance, valuable job training, and other benefits. Let’s talk. Make your move. Requirements The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer...SuggestedFull timeShift work
McDonald's
Reynoldsburg, OH2 days ago - ...the restaurant because you’ll learn how to: Lead the experience: Manage all aspects within the restaurant, including food production,... ...to meet and exceed standards of excellence To Be a Successful General Manager, You’ll Need A commitment to excellence and safety in the...SuggestedTraineeshipFlexible hours
McDonald's
Reynoldsburg, OH2 days ago - ...The General Manager will oversee all studio functionality from sales to studio operations. REQUIREMENTS:2 years of fitness sales or relevant sales experience preferred. Confident in generating personal sales and supervising Sales Reps. Ability to man General Manager, Pilates...Suggested
Xponential Fitness LLC
Pickerington, OH1 day ago - ...This is your Wendy’s. As a General Manager, you oversee all people and operation for your Wendy’s restaurant. We’re counting on you to create and sustain a fun, inviting work environment and to model Wendy’s core values every day. Your leadership team will work together...SuggestedFlexible hours
The Wendy's Company
Groveport, OH1 day ago - ...Join to apply for the General Manager role at McDonald’s 2 weeks ago Be among the first 25 applicants Join to apply for the General Manager role at McDonald’s Get AI-powered advice on this job and more exclusive features. Description McDonald’s Works for Me. I’m going...SuggestedShift work
McDonald's
New Albany, OH2 days ago - ...discuss the process and requirements of applying. Location: USA - New Albany, 1101 Beech Rd Division: Solutions Job Posting Title: General Manager Time Type: Full Time Summary The General Manager of operations is a highly visible leadership role. This individual is...Full timeContract workLocal area
DSV Air & Sea
New Albany, OH1 day ago - ...Overview The General Manager I is responsible for the operation and financial performance by providing direction and leadership to exempt and non‑exempt associates at this facility. This position is responsible for developing and leading a team that will manage employee...For contractorsSeasonal workWork at officeLocal areaShift workNight shift
NFI
Groveport, OH3 days ago $62.9k - $73.91k
...operations within the restaurant because you’ll: Lead the experience: Manage all aspects within the restaurant, including food production,... ...to meet and exceed standards of excellence To Be a Successful General Manager, You’ll Need HSD or GED preferred; Passion for helping...Flexible hoursShift workMcDonald's
Groveport, OH3 days ago$70k
...great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part … Where Good Grows. General Manager Responsibilities The position of General Manager is a fast‑paced role that manages the daily operations and staff of the...Hourly payCasual workLocal areaFlexible hoursShift workWeekend workBob Evans
Groveport, OH16 minutes ago$238.83k - $341.19k
...or not). Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation... ...(TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is...Full timeWork at officeChenMed
Brice, OH18 hours ago- ...Job Description Company Description Pizza is the product. People are the business. Team Honey Badger is looking for a General Manager who can lead a team, run a fast-paced store, and create an environment where both employees and customers keep coming back....Flexible hoursShift workWeekend work
$55k - $70k
...Job Description Job Description GENERAL MANAGER The General Manager oversees it all, ensuring every True-Blue Crew member is moving in sync and every guest leaves happy. They create shift schedules, empower team members to grow their skillsets and maintain a positive...Full timeFlexible hoursShift workNight shiftDay shift- Center Operations Manager 1 Octapharma Plasma is rapidly expanding its plasma donation centers. We invite dedicated, people‑centric professionals to join our team as a Center Operations Manager 1, where you will oversee daily operations, ensure regulatory compliance, and...Work at officeWorldwideFlexible hoursShift workWeekend workAfternoon shift
- Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work environment and numerous opportunities for advancement...Shift workNight shift
- ...stabilization. Drives standard work, SOP updates, and operating rhythm improvements based on learnings. Oversee testing, change management, training, and field readiness to ensure scalable and repeatable execution. Ensure solutions are operationally sound, supportable...For contractorsHome office
Victoria's Secret
Reynoldsburg, OH4 days ago - ...will have the opportunity to lead, grow, and serve. This individual will have their hand in multiple aspects of the restaurant from managing a department to business planning and strategizing. The ultimate goal for this person is to work alongside other Leaders to play a...Work experience placementShift work1 day per week
Chick-fil-A Reynoldsburg
Reynoldsburg, OH5 days ago - .... You will play a key role in staff development, recruitment, and fostering a positive work environment. Budget and Planning : Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals. Policy and Procedures...Relocation package
University Health
Brice, OH3 days ago $19.61 - $23 per hour
...Assistant Manager, Store Assistant Manager, Store Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates...Hourly payNight shiftHollywood Feed
Reynoldsburg, OH2 days ago- ...necessary. Ensures overall compliance with Company policies and/or processes. Escalates violations of policy and procedures with General Manager and/or Corporate personnel. Oversees compliance with state and district regulations. Attends meetings with School District...Work experience placementLocal area
Durham School Services
Pickerington, OH4 days ago $14.5 - $15 per hour
...Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and...Hourly payFull timeTemporary workLocal areaHome officeFlexible hoursNight shift$10 per hour
...Company , our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring an Assistant General Manager to lead, coach, and work alongside our teams to deliver great food and welcoming guest experiences. We know noodles, and...Local areaShift workWeekend work- ...together. These values are: Care Character Collaboration Position Summary: The Regional Director of Care, coordinates and manages the nursing aspect for all senior living communities in accordance with federal, state, local and company guidelines in order to...Work at officeLocal area
- ...About Us: Sport Clips is on the lookout for a motivated and experienced Assistant Salon Manager to join our dynamic team. If you're a licensed hair stylist with a fiery passion for the beauty industry, exceptional leadership skills, and a commitment to providing top-notch...Afternoon shift
Sport Clips
Pickerington, OH3 days ago - ...Description: The Branch Manager is responsible for managing sales and operations of bank branch and ensuring policies and procedures are being followed. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without...Bank staff
First Federal Lakewood
Reynoldsburg, OH2 days ago - ...PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Operations Manager About Life at PetSmart Our associates are the heart of... ...to ensure we uphold our brand promise as well as responding to general and escalated pet parent concerns. Expense Management:...Weekly payMinimum wageFull timeLocal areaImmediate startHome officeWeekend workAfternoon shift
PetSmart
Reynoldsburg, OH1 day ago $77k
...District Manager Wage: $77,000/ annually Valid Ohio driver's license required Must be able to pass background Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries...Local areaWorldwideSecuritas
Reynoldsburg, OH2 days ago$14.5 - $18.4 per hour
...continuous learning opportunities and development for our teams. General Purpose The Area Supervisor is a member of the Store Leadership... ...and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing...Full timeWork at officeLocal areaImmediate startFlexible hoursShift workWeekend workAfternoon shiftROSS DRESS FOR LESS
Reynoldsburg, OH1 day ago$15 - $19 per hour
...the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your...Full timeLocal areaDraftKings
Reynoldsburg, OH7 days ago- ...Sport Clips Haircuts in Pickerington, Ohio, is in search of a dynamic Manager to drive our salon's success. We’re looking for a passionate leader who thrives in a fun and fast-paced environment. Your role will involve leading hairstylists and barbers, ensuring exceptional...
Sport Clips
Pickerington, OH3 days ago - ...Michaels Stores in Columbus, OH is hiring a Merchandise Manager who will drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards to create a customer-ready store. The role requires strong workload...
Michaels Stores
Reynoldsburg, OH1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
