Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been affiliated with State Farm for more than 10 years, starting my journey in March 2015 and opening my own agency in November 2019. Today, we’re a close-knit team of four full-time staff members and one part-time team member. We work hard, support one another, and share a deep commitment to helping our clients and community thrive.

Team members enjoy great perks, including annual travel incentives, early Fridays with a 4:00 PM close, monthly agent-paid lunch outings, and fun promotions and incentives throughout the year. I earned my BS in Marketing from Clemson University and serve as a Deacon at City Hope Church, where community involvement is an important part of my life and leadership style.

Our office culture is family-oriented, collaborative, and built on trust. We’re hardworking, ethical, and self-motivated, and we believe in celebrating wins together. We start each day with a team huddle, sharing life updates before diving into work, and we hold monthly one-on-one meetings to focus on personal and professional growth — defining what success looks like for each individual.

We’re a small, supportive team that truly wants the best for one another and for the people we serve. If you’re looking for a place where you can grow, feel valued, and be part of a team that’s committed to making a difference, this could be the perfect fit for you.

ROLE DESCRIPTION:
Christian Davis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.