Chief Medical Officer

Chief Medical Officer

The Chief Medical Officer (CMO) is responsible for providing clinical leadership, fostering superior quality patient care, developing and ensuring strategic goals are met, and providing for the timely recruitment and retention of the clinical staff at CCI Health Services (CCI). The CMO works cooperatively and effectively with the CEO and Senior Leadership Team (SLT), utilizing a balanced and collaborative approach to include the perspective of all disciplines involved in the centers' health services, ensuring the achievement of annual business and strategic goals and objectives. The CMO provides senior-level leadership for quality of care, provider productivity, and training, and delivers effective and efficient patient care during the required clinical time in compliance with established clinical protocols. The CMO is responsible for the preparation & maintenance of the clinical care policies and procedures. The Chief Medical Officer reports to the Chief Executive Officer.

As a member of the health center's integrated care team, the Chief Medical Officer (CMO) will fulfill the following key functions and responsibilities towards the provision of patient-centered, coordinated patient care:

• Supervises and actively participates in the timely hiring, coordination, and onboarding of new clinicians with the appropriate Health Center Medical Director. Responsible for achieving and maintaining provider-specific staffing goals and quality metrics.
• Provides direct supervision to Medical Directors and serves as Acting Medical Director as needed.
• Ensures provider productivity targets are met and maintained.
• Provides oversight to ensure patient safety, quality, infection control, risk management, and patient service, especially those related to provider issues. Provide treatment to minors with or without accompanying parents.
• Provides consultation, development, and approval of CCI medical policies, protocols, and procedures in accordance with currently accepted professional standards governing the practice of medicine and the clinical provision of medical care, ensuring that policies conform to all applicable company, local, State and Federal policies and requirements.
• Ensures all clinical staff adhere to agency policies, workflows, and team-based care standards—promoting alignment with organizational processes and reinforcing that clinical practice operates within, not separate from, the broader agency structure.
• Oversees and guides medical decision-making related to public health measures, including but not limited to infectious disease response (e.g., mask mandates, vaccine protocols, and outbreak management), in alignment with local, state, and federal guidance.
• Champions innovation in clinical practice and service delivery, including the design, implementation, and evaluation of pilot initiatives to improve care effectiveness, operational efficiency, and team-based workflows.
• Coordinates with program directors, senior leaders, and managers to provide clinical consultations or recommendations for medical services-related programs including, but not limited to, Prenatal, Behavioral Health, Family Planning, Infectious Disease, and 340B.
• Contributes to clinically related portions of required reports such as UDS, Joint Commission, and organizational strategic & operational plans.
• Responsible for assuring a robust peer review and credentialing process, ensuring quality, safety, service, and behavioral issues on the part of the provider staff are addressed fairly and in a timely fashion.
• Provides oversight for the Medical, Behavioral Health, Psychiatry, Quality, Credentialing, School Based Wellness and Nursing Departments of the organization.
• Provides primary medical services to patients one day each week, including examination, diagnosis, treatment, education, and prevention in conformance with accepted clinical protocols & guidelines. Makes referrals for specialty consultation and/or treatment as required.
• Maintains a strong, visible presence through regular site visits and active engagement with clinical staff across all locations, fostering connection, trust, and alignment to build one cohesive, collaborative clinical team.
• Maintains accurate and timely patient medical records in accordance with CCI policies, using its Electronic Health Record. Completes in a timely fashion all referrals, forms, reports, and other records as required for quality services and program support.
• Plays a leadership role in understanding, communicating, achieving, and maintaining quality standards (Joint Commission, NCQA, HRSA and others) and Patient-Centered Medical Home (PCMH) principles. This includes the implementation of QI/QA operating procedures, completion of QI/QA assessments, and facilitation quality related meetings.
• Maintains professional competence by completing appropriate requirements of CME; maintains certifications; participates in professional development activities.
• Supervises the required components of Employee Health Records, including tuberculosis, Hepatitis B, and influenza prevention.
• Leads meetings and projects as directed by the CEO.
• Actively participates in the Executive Team and Senior Leadership meetings and projects.
• Assists the appropriate staff in the solicitation, development, management, and evaluation of any grants deemed necessary and useful to the function of CCI.
• Represents CCI at local, state, national, and community meetings and in clinical advisory committees as required or requested.
• Attend Board Meetings and/or respond to related inquiries as needed.
• Other duties as assigned.

Supervisory Responsibilities:

Provides direct supervision to Medical, Program, and Department Directors in accordance with the organizational chart.

Minimum Qualifications:

• Graduation from an accredited school of medicine and successful completion of a residency program. Additional graduate-level degree/training in business, administration, public health, and Information Technology is strongly preferred.
• Current licensure by the State of Maryland, unencumbered by any restrictions or limitations.
• Training in Family Medicine required.
• Five (5) years of experience in direct provision of primary care services, preferably in a community health center serving culturally diverse and underserved patient populations.
• Three (3) years of experience as a Medical Director and team supervisor is required. Chief Medical Officer experience is preferred.
• Understanding and appreciation of the financial aspects of a healthcare organization and the need to generate sufficient resources to support the strategic goals and mission of the organization.
• Experience in the development & management of quality, risk, & utilization review processes.
• Ability to make difficult decisions; build leaders; hold others and self-accountable.
• Demonstrated leadership, communication & analytic skills.
• Working on-site is an essential duty for the job.
• Bilingual/multi-lingual is highly desirable.

Why work at CCI?

• Extensive benefits plan
• Generous PTO Plan
• 403B Retirement Plan
• Tuition Reimbursement Opportunities
• Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
• Our providers are insured for malpractice under FTCA.

Equal Employment Opportunity (EEO)

CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.

The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.