Systems Engineer

Requirements Must have: We require a valid drivers license and reliable personal transportation to visit customer sites within roughly a 60-mile radius of Red Wing, MN, and Hudson, WI. We require dependable home internet access and a mobile phone. We need someone who can work collaboratively, handle multiple priorities, and operate with limited supervision. We require a minimum of a two-year technical program, or equivalent practical experience in its place. We require at least one relevant certification, with preference for candidates holding MSCA or MCSE credentials. We prefer candidates with working knowledge of Microsoft 365 service design, deployment, and administration. We prefer experience with SonicWALL firewalls and security services. We prefer familiarity with Veeam Backup & Replication. We prefer exposure to UniFi wireless equipment and network switches. We prefer PowerShell scripting experience. We prefer experience with ConnectWise Automate, Control, and Manage. Responsibilities We deliver, support, and maintain IT solutions for both new and existing customers. We help teammates make sound technical decisions and manage escalated support tickets. We become a subject matter expert in one or more areas of our service stack. We contribute to the creation of company standards for the solutions we provide. We respond to customers and fellow engineering staff in a prompt, service-focused manner. We design, build, deploy, and maintain IT environments across security and disaster recovery, Active Directory, Windows servers and endpoints, and networking equipment. We complete projects on schedule and within budget. We own and manage customer projects and issues from start to finish. We keep accurate and concise time entries in line with our service standards. We maintain project plans and documentation for system builds and changes. We help develop internal standards for deploying IT solutions. We conduct network assessments and gather solution requirements for prospective customers. Company We are an IT Managed Services provider focused on pioneering innovative solutions and raising the bar for the value we deliver to businesses. This is a full-time, in-person role based in Red Wing, MN, with travel to nearby customer locations and a Monday to Friday schedule plus scheduled rotating on-call coverage. The position offers a salary range of $52,000 to $73,000 per year, bonus opportunities, and a comprehensive benefits package that includes 401(k), dental, health, life, and vision insurance, paid time off, an employee assistance program, a referral program, and a retirement plan. #J-18808-Ljbffr StarTech Computing