Clinical Support Associate

Job Description

Job Description

Position Overview

Provides assistance to providers, including the attending dentist and hygienist, in the facilitation of treatment of pediatric dental patients, including those with developmental disabilities and/or who are medically compromised.

Age Group(s) Served:

·        Pediatric (3 months-12 years)

·        Adolescent (13-18 years) 

Essential Job Functions

1.    Timely coordination of patient flow through the office/clinic, including warm and friendly greeting, patient preparation, accurate appointment making and dismissal.

2.    Responsible for maintenance of dental operatory/clinic, including anticipating each provider’s needs, preparation and cleaning/disinfection of rooms, materials, equipment and instruments in a timely and efficient manner; using best practice infection control techniques.

3.    Sterilizes instruments and disinfects equipment and materials used in dental treatment following infection control plan, OSHA and safe handling techniques. Keeps instruments and equipment in good repair, responding appropriately when service/repairs are indicated and communicating updates to the Lead hygienist.

4.    Keeps inventory of supplies and materials. Assures items are stored and maintained. Reports shortages to Lead Hygienist for ordering.

5.    Performs clerical duties including but not limited to pulling patient charts, answering telephone calls, scheduling and confirming dental appointments and scanning.

6.    Performs duties to open and/or close clinic/office as required.

At UPD Dental Associates, we are a leading oral health care provider with an Uncompromising Promise to Deliver the very best care to children, adolescents and adults throughout Western New York. You can rest assured knowing that our treatments will include the most advanced, educational and compassionate dental care possible...because your family deserves the best.

Established in 1989, we’ve been providing kids oral health care services for over 30 years and are one of the largest pediatric dental practices in the country. Since our founding, we’ve expanded to multiple locations throughout the Buffalo region specializing in virtually every aspect of infant to adult oral health care, from simple check-ups to complex oral surgeries. We are the Western New York dental health care experts!

Company Description

At UPD Dental Associates, we are a leading oral health care provider with an Uncompromising Promise to Deliver the very best care to children, adolescents and adults throughout Western New York. You can rest assured knowing that our treatments will include the most advanced, educational and compassionate dental care possible...because your family deserves the best.\r\n\r\nEstablished in 1989, we’ve been providing kids oral health care services for over 30 years and are one of the largest pediatric dental practices in the country. Since our founding, we’ve expanded to multiple locations throughout the Buffalo region specializing in virtually every aspect of infant to adult oral health care, from simple check-ups to complex oral surgeries. We are the Western New York dental health care experts!