Senior Salesforce Developer
VBeyond
Title: Senior Salesforce Developer - Service Cloud, Experience Cloud, OmniStudio & Copado
Location: Santa Fe, NM
Type: Fulltime
We are seeking a Senior Salesforce Developer with strong hands-on experience designing, developing, and implementing scalable Salesforce solutions, with a focus on Service Cloud, Custom application development, Experience Cloud, OmniStudio, and Copado-based deployments.
Key responsibilities:
Location: Santa Fe, NM
Type: Fulltime
We are seeking a Senior Salesforce Developer with strong hands-on experience designing, developing, and implementing scalable Salesforce solutions, with a focus on Service Cloud, Custom application development, Experience Cloud, OmniStudio, and Copado-based deployments.
Key responsibilities:
- Design and implement solutions using Salesforce Service Cloud, including:
- Case management
- Service processes and automation
- Knowledge management
- Queues, assignment rules, and escalation rules
- Omni-Channel and service workflows
- Develop custom Salesforce functionality using:
Apex - Lightning Web Components (LWC)
- SOQL and SOSL
- Salesforce Flow
- Salesforce APIs and integration technologies
- Implement and customize Salesforce Experience Cloud sites for customers, partners, or other external users.
- Develop rich, responsive, and user-friendly customer-facing experiences using LWC, OmniStudio, and modern UI development practices.
- Use OmniStudio capabilities such as FlexCards, OmniScripts, Integration Procedures, and DataRaptors to build efficient and scalable digital experiences.
- Integrate Salesforce with Amazon Connect where applicable to support omnichannel customer service, agent workflows, call handling, and customer interaction tracking.
- Use Copado to support source control, version management, deployment automation, and release coordination.
- Configure Experience Cloud navigation, branding, authentication, user access, permissions, and external-user experiences.
- Integrate Experience Cloud sites with Service Cloud to support customer self-service, case creation, case tracking, knowledge access, and customer communications.
- Translate business and technical requirements into secure, scalable, and maintainable Salesforce solutions.
- Participate in architecture discussions, technical design, code reviews, testing, deployment, and production support.
- Troubleshoot complex issues and optimize application performance, security, and usability.
- Collaborate with business stakeholders, solution architects, QA teams, and other developers in an Agile delivery environment.
- Proven experience as a Senior Salesforce Developer delivering enterprise Salesforce implementations.
- Strong hands-on expertise with Salesforce Service Cloud.
- Strong development experience with Apex, LWC, SOQL/SOSL, Salesforce Flow, OmniStudio, Salesforce APIs, and Copado.
- Demonstrated experience implementing Salesforce Experience Cloud sites.
- Experience developing rich and responsive user interfaces for customer-facing experiences.
- Strong understanding of Salesforce security, including:
Profiles and permission sets
Roles and sharing rules
External-user access
Experience Cloud sharing and visibility
- Experience with Salesforce integrations and external system connectivity.
- Experience with Salesforce development and deployment tools, version control, testing, and release management.
- Ability to work independently, provide technical leadership, and mentor other developers.
- Strong analytical, communication, and stakeholder-management skills.
- Salesforce Platform Developer I and II certifications.
- Salesforce Service Cloud Consultant certification.
- Salesforce Experience Cloud Consultant certification.
- Experience with OmniStudio implementation in enterprise environments.
- Experience with Amazon Connect, CTI integrations, and contact center modernization.
- Experience with Copado for enterprise deployment automation and release management.
- Experience with customer self-service, knowledge bases, case deflection, and authenticated customer experiences.
- Experience with enterprise integration patterns and middleware platforms.
- Familiarity with Agile delivery, DevOps practices, automated testing, and CI/CD.
Vacancy posted 8 hours ago
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