Receptionist

Job Description

Job Description

Part Time with E/O/W

$16/HR

12-24 hours a week

8am-2pm or 2pm-8pm

Position Overview: We are currently seeking a  Receptionist  to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility’s services, visiting hours, and relevant policies

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Receptionist Responsibilities Include:

·        Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.

·        Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.

·        Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.

·        Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.

·        Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.

·        Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.

·        Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.

·        Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.

·        Adherence to Policies and Regulations : Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.

·        Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

·        Experience with hospitality, seniors, health care and service delivery  preferred.

·        Customer Service/Hospitality background preferred.

·        Strong communication skills required.

·        Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:

·        Professional Growth & Stability

·        Weekly Pay

·        Paid Time Off (PTO)

·        Health insurance (Health, Vision, Dental)

·        401(k)

·        Innovative Training Programs & much more!

Smooth application process! Online Applications available for your convenience!