Volunteer Program Assistant - Part-time

Friendly Senior Living is a highly rated Senior Care Community, - we embrace and live our values every day: Friendship, Teamwork, Compassion, Excellence, Integrity, and Customer Focus. Because Friends Care Always!

We consider many different factors to determine your compensation package at FSL. We assess your specific job family, level, relevant skills, experience, and other special trainings, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. The salary range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites.

Position Summary
Volunteer Program Assistant will support our Volunteer Manager in coordinating and managing our volunteer program.


Essential Job Functions:

• Assistance with the recruitment, onboarding and ongoing training and support of volunteers to ensure a positive and rewarding experience.
• Works closely with the Volunteer Manager to assist in the daily operations of the organization's gift shops.
• Participates in in-service education, department meetings, and safety programs.
• Performs other duties as required by management or by Administration from time to time within Federal and State regulations.

Key Responsibilities:

1. Volunteer Recruitment:
   • Collaborate with the Volunteer Manager to develop and implement recruitment strategies.
   • Utilize various channels to attract a diverse pool of volunteers.
   • Assist in the creation of compelling volunteer recruitment materials.
2. Onboarding and Training:
   • Support the development of orientation materials for new volunteers.
   • Assist the Volunteer Manager in scheduling interviews, conduct volunteer training sessions and setting up new volunteer schedules with departments.
   • Ensure that volunteers are equipped with the knowledge and tools needed for their roles.
3. Communication and Engagement:
   • Maintain regular communication with volunteers through newsletters, emails, and other platforms.
   • Foster a sense of community among volunteers by assisting Volunteer Manager in organizing events, meetings, or appreciation activities.
   • Act as a point of contact for volunteers, addressing inquiries and providing support as needed.
4. Data Management:
   • Assist in maintaining accurate volunteer records and databases
   • Track volunteer hours and contributions for reporting purposes.
   • Generate reports on volunteer engagement and program effectiveness.
   • Maintain POS system for the gift shops.
5. Program Evaluation:
   • Collaborate with the Volunteer Manager to assess the success of the volunteer program.
   • Gather feedback from volunteers and use insights to make improvements.
   • Contribute to the development of strategies to enhance the volunteer experience.
6. Qualifications:
   • Passion for the organization's mission.
   • Excellent organizational and communication skills.
   • Ability to work collaboratively in a team and independently.
   • Strong attention to detail and problem-solving abilities.
   • Proficiency in Microsoft Office and/or relevant software.

Expectations of the Position:

• Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal and vacation.
• Willing and able to work overtime and weekends as required by the position and/or approved by management.
• Have reliable transportation to and from work.
• Must be clean and neat in appearance and have a "friendly" service-oriented personality.
• Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).

Qualifications of the Position:

• Education: High school education preferred.
• Skills: Ability to understand and follow written and verbal instructions.

Conditions of Employment:

• Work is performed in a clean, well lit, "Home-Like," setting.
• Employee must be able to perform essential job functions (reasonable accommodation may apply).

Physical Requirements

• Refer to attached Physical Requirements form.
• Must meet the general health requirements set forth by Friendly Senior Living.
• May be requested to assist in the evacuation of Resident/Members or perform other procedures to protect the safety of Resident/Members, visitors and team members during emergency situations.

Pay Range: $18 - $23 per hour