Staff Support Specialist

Job Title: Specialty Support Staff

Hours: $25-$35 hours per week


Days: Mondays - Fridays Schedule based on school district's calendar

POSITION PURPOSE/ SUMMARY

Staff Support Specialist will be working with and taking direction from the STEP UP after-school program team. We are looking for a Site Support Specialist to enhance the competencies of all STEP UP line staff by designing and conducting training that will boost employees' workplace performance. This person will be responsible for performing training needs assessments, designing and delivering modules, learning materials, and managing all phases of staff support.

MINIMUM QUALIFICATIONS REQUIRED

• Must be at least 18 years of age
• High School diploma or General Educational Development (GED) and skills, knowledge, and experience necessary to successfully perform this job.
• 48 Semester Units or receipt of the county paraprofessional certificate
• A minimum of 2 years experience working in an after school setting preferred
• Reliable transportation
• The application must include Covid-19 vaccination status and/or include a copy of the vaccination card (if applicable).

DUTIES AND RESPONSIBILITIES

• Sign in the front office and onto ProCare upon arriving at the site. Sign out in ProCare when leaving. In addition, follow your organization's sign-in and out procedures.
• Check in with the program facilitator upon arriving at the site and meet when appropriate during the site visit.
• Identify training needs by observing the strengths and weaknesses of staff.
• Plan, prepare, and provide the necessary training for site staff as needed.
• Deliver group and individual instruction and training covering a range of topics.
• Conduct new hire training and acclimate new hires to the STEP Up program.
• Provide ongoing training and support for all staff.
• Observe and monitor the results of staff development.
• Work together with agency coordinators to create support plans for staff.
• Periodically evaluate training and make necessary adjustments.
• Stay abreast of the new trends and tools in employee development.
• Communicate with partner agencies regarding potential staff issues and concerns that deviate from STEP Up program expectations in a timely manner (within 24-48 hours)
• Respond when needed to a request from the Program Facilitator for assistance in supporting and developing staff skills
• Mentoring and modeling appropriate job duties for staff
• Support staff with planning and scheduling
• Selecting or developing training aids including training handbooks, demonstration models, multimedia visual aids, and reference works.
• Performs miscellaneous job-related duties as assigned.

WORKING CONDITIONS

• Work is generally performed at a school site during after-school hours. This person is expected to be on their feet for prolonged periods of time.

KNOWLEDGE, ABILITIES FOR SUCCESS

• Knowledge of English, composition, spelling, punctuation
• Ability to read, write and speak the English language
• Ability to employ discretion and maintain confidentiality
• Ability to prioritize assignments and work independently
• Ability to operate standard office equipment, including computers
• Ability to use Microsoft Word and Microsoft Excel
• Ability to understand and correctly execute verbal and written instructions
• Ability to establish and maintain effective working relationships with staff, co-workers, program facilitators, partner agency coordinators, and school site faculty.
• Ability to visit at least one site for a minimum of 2 hours a day
• Ability to travel to multiple locations in a given day
• Ability to move around and be on ones feet often
• Ability to work occasional weekends
• Ability to lift up to 20lbs

Additional Responsibilities

Fulfill any other duties as assigned by the supervisor, recognizing that the role may evolve to include new tasks introduced by the company.

Job Qualifications

Minimum Knowledge/Experience/Requirements

• Must be at least 18 years of age
• Must have at least 48 semester college units or successful completion of the Paraeducator exam
• TB test clearance
• Must pass DOJ/FBI criminal background check
• Must be punctual and reliable
• Must possess strong classroom and behavioral management skills.
• Must have experience working with youth and general knowledge base of core elementary subjects.
• Must be able to work independently or as part of a team.
• Must be able to communicate openly in a professional manner with staff, students, parents, and community partners

License/Certification/Clearance

• Sexual Harassment Training Certificate *required
• Mandated Reporter Training Certificate *required
• First aid and CPR Certification *preferred

Physical Demands

• Must have sufficient strength, agility, and mobility to perform essential functions of position and to safely supervise children's activities including the ability to occasionally lift up to 25 lbs.
• Must be fit for frequent bending and standing.

Work Environment/Travel

• Multiple site locations
• Reliable transportation
• COVID-19 considerations: Following all CDC guidelines for a safe environment.

Equipment, Tools, and Software - Basic knowledge and ability to operate/use: (preferred)

• Procare
• Microsoft software, Office 365, Teams, Employee Live, PowerPoint, Forms, Word, etc.
• Zoom/Google Live
• Deputy/Paycor

Skills

• Exceptional leadership skills
• Excellent written and oral communication
• Organizational skills/Time management
• Collaboration and service orientation

Other Skills/Requirements

• Possess Integrity -- being honest and showing a consistent and uncompromising adherence to strong moral and ethical principles and values
• People-oriented and energetic -- enjoys interacting with people and working on group projects
• Adaptable -- remains flexible and easily adapts to change and operational needs
• Teamwork -- collaboration, communication, and shared goals -- "Like minds coming together to create change"
• Professionalism-exhibiting a courteous, conscientious, and business-like manner in the work