Sr. Manager, Product Manager- AI Enablement- GPN

Senior Manager, Product ManagementProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.About the Team As part of the Global Payment Network's AI Enablement Program, you will lead the centralized use case strategy that powers how GPN builds, scales, and governs AI across the Network. You will own the end-to-end pipeline from ideation to production — identifying and prioritizing the highest-impact AI use cases across Product, Tech, and Business functions.You oversee the development of the GPN Knowledge Base and Context Engine — a centralized, AI-accessible single source of truth consolidating code, contracts, policies, specs, and controls that today live across Mainframe and Cloud codebases, SharePoint, Google Drive, and more. This includes partnering with 15+ functions across the Network to extract and validate requirements, close documentation gaps, and curate validated context graphs that power agentic development, PRD-to-code mapping, and audit-ready traceability — all while keeping humans in the loop.This role sits at the center of the Program's Strategic Delivery pillar, partnering closely with Governance, Training, and Tooling counterparts to ensure new use cases move from pilot to BAU in a well-managed way. You'll define and track adoption and ROI metrics and translate lessons learned into scalable playbooks for the broader Network.Capital One Product FrameworkIn this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutionsBusiness Focused - Delivers game-changing outcomes by focusing on leverage and execution excellenceTechnology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term valueIntegrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risksTransformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignmentBasic Qualifications:Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or MarketingORBachelor's degree in any field and at least 4 years of Product Management experiencePreferred Qualifications:Experience translating business strategy and analysis into consumer facing digital productsExperience building or scaling knowledge management systems, taxonomies, or data/content platforms across cross-functional stakeholdersExperience with AI/ML or Generative AI product development, including defining use cases, prioritization frameworks, and adoption metricsExperience leading large-scale, cross-functional requirements-gathering efforts spanning multiple business and technical domainsExperience operating in a regulated or highly governed environment, balancing innovation speed with risk/compliance requirements