Department Data and Support Specialist (Full Time)

Job Description

Job Description

Department Data and Support Specialist (Full Time)

Location: Woonsocket, RI

Position Summary:

This position combines department-wide data and program support with direct client engagement, community outreach, and after-school Drop-in Center support. The position works with the Director, Manager, program staff, and clients to support accurate data, program participation, reporting, community engagement, and effective service delivery across the department.

The individual will use systems such as LACES, EmployRI, CODECT, SPARS, and other required databases to support department reporting and program needs. The position will also support Project LEARN, WIOA, and the No Limits Program (Youth&Family Tree) with data, reporting, screening, outreach, family engagement, and program activities. The position will assist with assessing program participation and outcomes to ensure services meet contract requirements and intended outcomes.

Key Responsibilities:

• Maintain accurate program data and reporting in systems including LACES, EmployRI, CODECT, and SPARS.
• Support participant registration, enrollment, recordkeeping, and program monitoring.
• Assist with tracking program outcomes and contract compliance requirements.
• Support the No Limits Program through outreach, participant engagement, family events, and community partnerships.
• Provide support for youth participating in Harbour Youth Center after-school and drop-in programming.
• Assist with referrals, resource connections, and program development activities.

Education and Experience:

• Associates degree required with evidence of related work experience.
• Bachelor's degree in Human Services, Education, or a related field preferred; equivalent education and experience considered.
• Experience with databases, data tracking, reporting, or program administration preferred.
• Strong organizational, communication, and computer skills.
• Bilingual applicants are encouraged to apply.

Must possess a valid drivers license.

Benefits:

Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.

• Generous vacation, sick time and holidays.
• Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.
• 403b with matching after 6 months of employment.
• Flexible Spending (FSA) and Dependent Care (DCA) accounts.
• Agency-paid group life insurance; long-term disability.
• Tuition reimbursement and licensure/certification bonuses.
• Employee referral program as well as bilingual skills premium.
• On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.

About Us

Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.

Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.

Military friendly employer!