Bakery Lead - Store #33 Full-Time

Bakery Lead - Store #33 Full-Time

Our first store opened on January 2nd, 1980, in Anaheim, CA and since then we have grown to 40+ stores in 4 counties: Los Angeles, Orange, San Diego, and the Inland Empire. We offer our customers a full-service supermarket with a large meat department, bakery, tortilleria and prepared foods in addition to a sizeable section of domestic and imported Latin American grocery goods to provide a Mexican homeland experience. We are always looking for great people to join as a member of the Northgate Family. We look for enthusiastic people with the potential and desire to grow with us. We strive to create a great work environment that is positive and fun; where people have meaningful work, where individuals have a sense of belonging and feel appreciated, valued and secure. If you are passionate about food, are customer focused, team oriented, and want to be a part of our family, we invite you to apply! We offer flexible schedules, opportunities for growth, and 20% discount for you and one other family member in your household for most purchases made at Northgate.

Description

The essential duties and responsibilities of this position include, but are not limited to, the following:

Leadership:

• Maintain a neat, well-groomed personal appearance at all times and observe company dress regulations; enforce grooming standards throughout the department; must wear an approved hat or hair net and clean uniform while in the department and make sure all personnel in the bakery department does the same.
• Responsible for the overall performance of the bakery department when the AM manager is not working.
• Maintain good communications with superiors and subordinates throughout the store.
• Direct and supervise team members in the absence of the bakery manager.
• Perform all the duties and job functions of an experience baker or cake decorator.
• Assist in supervising and training other Bakery Department personnel.
• Maintain good communications in the department and throughout the organization.
• Notify manager of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action or that may potentially require such action.
• Perform any other work-related duties as assigned.
• Greet all customers and provide them with prompt and courteous service or assistance.
• Effectively supervise other bakery department personnel and train all new employees.
• Must assure that company values are practiced and taught.
• Must demonstrate managerial courage.
• Be able to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with supervisors, coworkers and customers.

Operational:

• Comply with all local, state and federal health and civil code regulations.
• Comply with all state, county and local weights and measures laws and labeling requirements.
• Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, accuracy and product rotation.
• Check and verify bakery department receiving to ensure that items listed on vendor invoices are all delivered; check product for quality, count or weight, and condition.
• Take products to preparation or storage area including refrigerated storage boxes.
• Control department expenses and utilize energy conservation practice. Assist in ordering and maintain inventory control to ensure freshness, product quality and turnover for maximum sales and to minimize out-of-stocks or overstocks.
• Follow opening and closing bakery department procedures.
• Greet all customers and provide them with prompt and courteous service or assistance.
• Prepare reports (orders, purchases and sales shrink, processing invoices).
• Follow all inventory control procedures to maximize product freshness, quality, turnover, and availability for maximum sales.
• Be familiar with invoice documents and confirm accuracy of item descriptions, sizes, quantities and pricing during department product deliveries; record invoice documents accurately on the receiving log and place signed invoices in the designated secured area.
• Follow approved bakery department plans for effective space management based on product movement, consumer demand and profitability.
• Keep displays fully stocked and attractively merchandised at all times according to tag allocation, product movement or department standards; sign and display merchandise in a neat manner.
• Keep perishable merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise.
• Observe local competitive activity pertaining to the bakery department and keep others informed.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Follow planned program of maintenance on cases, back-room coolers, ovens and other bakery department equipment.
• Check refrigeration and baking equipment for proper performance a minimum of one time per shift.
• Use and maintain equipment in good working order.
• Immediately advise department manager of any maintenance or equipment problems.
• Take action to control shrinkage and pilferage losses; observe security standards by staying alert and aware of customer actions and behavior; report to store manager or security any abnormal behavior.
• Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with coworkers and customers.
• Be able to compose and write reports, departmental memos, business correspondence, "menus", and customer display signs or sales suggestions.
• Be knowledgeable and familiar with the nature and duties of every staff position in the department including procedures, policies and operations.

Safety:

• Must assure completion of safety observations, and Axonify.
• Must comply with company compliance initiatives, (example: Production planning)
• Must assure that all bakery personnel use safety equipment required (example: PPE)
• The associate must occasionally exert or lift up to 70 pounds carrying boxes of records and forms and frequently exert or lift moderate amounts of weight.
• Follow safety rules.

Requirements and Conditions:

Education/Experience

• High school education, or equivalent. Basic bakery knowledge, basic computer skills, word, excel, outlook.
• Managerial skills.
• Must have at least 1 year experience in retail sales and management experience.
• Must be able to be relocated to a store within 20 miles from home depending on the needs of the business.

Certificates/Licenses/Registrations

• Health department training required.
• Department Manager Training.
• Sexual Harassment Prevention/Respect Values Training/Boss to Coach/Leading Through People.
• Issue Free Training.

Skills Required

• Be able to compose and write reports, departmental memos, business correspondence, "menus", and customer display signs or sales suggestions.
• Be knowledgeable and familiar with the nature and duties of every staff position in the department including procedures, policies and operations.

Physical Demands and Work Conditions

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle, finger, or feel objects, tools or controls.
• Successful performance requires specific abilities that include close vision and ability to adjust focus.
• The employee must be able to climb a ladder to retrieve inaccessible items stored on overhead racks, elevated shelves and other storage areas. The employee must be able to sweep and mop floors, dust and face shelves, and lift and carry out trash containers to be emptied in an outside bin.
• The employee must have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies such as accidental spills or breakage of glass or plastic containers having liquid contents, security assistance requests, customer accidents, etc.
• The employee must be able to work with flour, spices, other powdered substances, meat products, and fresh fruits and vegetables without suffering adverse allergic consequences or reactions that affect the employee's ability to perform the duties of the job.
• The employee must be able to tolerate moderate amounts of dust and chemical fumes from common household cleaning agents during routine housekeeping duties.
• The work environment includes occasional exposure to refrigerated frozen food storage areas with temperatures as low as 20 degrees (Fahrenheit) below zero.
• The work environment includes frequent exposure to heated ovens and high temperatures; however, duration of exposure is generally brief or transient and is task related.