Account Receivable Collection Specialist

Picture Yourself Here Fulfilling Your Potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

AR Specialist

Join SERVPRO team Holland as our newest AR Specialist. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, is a superb multitasker that has great follow through. enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect next team member. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Compensation: $18.00 - $22.00 per hour

Job Description

We are looking for a person that can follow our process to collect revenue from various sources as a result of our restoration efforts. Specialist to join our Accounting Department and be able and ready to hop in and follow our collection process. You must be willing to speak to people on the phone and being comfortable doing so. This is a position that requires superior telephone and customer service skills. This person will be responsible for contacting customers, collecting on unpaid invoices, facilitating payments from our customers and following up.

Responsibilities

• Calling and emailing customers and vendors
• Posting customer payments by recording checks, and credit card transactions
• Updating receivables by totaling unpaid invoices
• Maintaining records of invoices, debits, and credits
• Resolving collections by examining customer payment plans and payment history
• Keeping organized and detailed documentation of all correspondence with customers
• Handling customer disputes in regards to payments or invoicing

Qualifications

• Professional verbal and written communication skills
• 2+ years of collections experience
• Restoration experience is preferred
• Experience with Office 365