JD Architect / Consultant (Part-Time)

ServiceNow Architect / Consultant (Part-Time) Locations: Remote (USA) Experience: 5+ English: Advanced : C1 About Teiva Systems Teiva Systems is a global ServiceNow consulting and technology company helping organizations accelerate digital transformation through the ServiceNow platform. We provide consulting, solution architecture, implementation, application development, integrations, AI-powered solutions, and managed services to customers across North America and Europe. Our collaborative, remote-first culture is built on innovation, technical excellence, and long-term customer success. About the Role We are seeking an experienced ServiceNow Architect / Consultant to join our growing team in a part-time, remote capacity. This role combines solution consulting, customer engagement, pre-sales support, and delivery advisory responsibilities. Working closely with our Sales, Delivery, and Technical teams, you will lead discovery sessions, facilitate customer workshops, design high-level ServiceNow solutions, prepare proposals and Statements of Work, and provide architectural guidance throughout project delivery. While this is not a hands-on development role, you will collaborate with implementation teams to ensure solutions align with ServiceNow best practices and customer objectives. This role typically requires up to 4 hours per day depending on project demand. Although fully remote, occasional travel to the United States may be required to attend company- organized workshops, customer meetings, strategic planning sessions, or other pre-sales and delivery activities. Key Responsibilities Lead customer discovery sessions, workshops, and solution discussions. Understand business requirements and recommend scalable ServiceNow solutions. Design high-level solution architectures and implementation approaches. Support pre-sales activities including demonstrations, proposals, estimates, RFP/RFI responses, and Statements of Work (SOWs). Present solution recommendations to executive and technical stakeholders. Provide architectural guidance throughout project delivery and collaborate with development teams. Advise on ServiceNow best practices, governance, and platform capabilities. Support projects involving modules such as ITSM, ITOM, HRSD, CSM, and other ServiceNow products. Review solution designs to ensure alignment with customer requirements and ServiceNow standards. Occasionally travel to the U.S. for company-organized workshops and client engagements. Requirements 5+ years of ServiceNow experience. Experience as a ServiceNow Architect, Solution Consultant, or Senior Consultant. Strong understanding of ServiceNow architecture and platform capabilities. Experience with ServiceNow modules such as ITSM, ITOM, HRSD, CSM, App Engine, Flow Designer, IntegrationHub, and integrations. Excellent customer-facing communication and presentation skills. Experience supporting both pre-sales engagements and project delivery. Availability to work in U.S. time zones. Willingness to travel occasionally to the United States when required. Preferred Qualifications ServiceNow certifications such as CSA, CIS, CAD, or CTA are a plus. Experience preparing solution proposals, effort estimates, and technical documentation. Familiarity with Agile/Scrum delivery methodologies. #J-18808-Ljbffr Teiva Systems