Director of Technology

Job Description

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Director of Technology

Location: Wilmington, DE

Hours: Monday-Friday, 8:00am-5:00pm

Hybrid Work Model (3 days onsite/2 days remote)

The Director of Technology is a critical piece of our Security Products suite and will oversee global team members.

Some of the things that you'll be doing...

Strategic Planning: Responsible for developing the strategic vision, objectives, and goals for Security Products in accordance with the CTO vision set forth for the business unit. They align the different Security Products with the organization's overall security strategy and ensure that the teams support the business' needs.

• Team Management: Manager oversees a global team of Software Engineers and professionals. Responsible for interviewing, hiring, training, and managing the Developers.
• Technology Management: Responsible for managing the proprietary technologies used for DBS Digital assets 24/7 environment. This includes Domain Management, Brand Protection, Fraud Protection, Security monitoring tools, DomainSec intelligence platform, Domain Manager security tools and other technologies.
• Policy and Procedure Development: Establish and enforce security policies, procedures, and guidelines for the technology operations. Comply with Security activities, regulatory requirements and industry best practices.
• Collaboration and Communication: Collaborate with the various teams within the organization as well as senior management and stakeholders.
• Client communication: Meet with customers to go over various reporting, provide technical analysis of Technology incidents. Meet with new customers to handle onboarding and portal access.
• Continuous Improvement: Continuously assess and improve our Technologies capabilities, processes, and procedures. They stay updated with the latest trends and developments in the Technology ecosystem.

Applicable technical skills, experience and qualifications required:

• Minimum ten years of recent experience in Software Development
• Bachelor's degree from an accredited college/university in a related field or equivalent experience
• Experience working in a large global organization
• Knowledge of Security Products
• 10+ years of prior leadership experience, preferably in the field of Software Development
• Bilingual/Multilingual skills preferred
• Customer management software experience
• Technical background must be in the Cyber Security space
• Knowledge of Cyber Security threat vectors
• Risk Mitigation & Management
• Good knowledge of IT, Internet and Data Center Technology
• Practical experience with data center operations and environments
• Operational experience is a plus

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About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®


Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.


CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.


CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.


We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,


CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.


We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About the Team

At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.


CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.