Customer Service & Operations Lead

Stop & Shop

Stop & Shop in Connecticut is seeking a Customer Service Manager to oversee daily operations of Front End, Online Pick-up, and Cash Office. You will drive sales targets, maintain sanitation, recruit and orient new hires, and mentor staff to deliver best-in-class service. You'll lead performance reviews, foster diversity, manage labor relations, and monitor KPIs to optimize customer experience and profitability while maintaining a positive, inclusive work culture. #J-18808-Ljbffr Stop & Shop

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Customer Service & Operations Lead in Glastonbury, CT vacancy

Customer Service Lead (SDL Leadership)
$67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role...
Suggested
Contract work
Work at office
ASM Research, An Accenture Federal Services Company
Hartford, CT
3 days ago
Customer Service Lead
$33 - $38.5 per hour
...8.50/hr., depending on experience and qualifications. Customer Service Lead General Purpose The Customer Service Lead assists... ...organization. This individual is responsible for assisting the Operations Manager with improving the performance, productivity,...
Suggested
Hourly pay
Work at office
Flexible hours
Shift work
Ohio Transmission Corporation
Newington, CT
4 days ago
Customer Service CCaaS & AI Technology Lead
...about the Experience. For us, customer experience is not an add-on;... ...through standout products and services; by building and delivering... ...s voice and purpose. We help leading brands create and deliver the... ...customer experience, streamline operations, and achieve business goals....
Suggested
Live in
Work at office
Local area
Accenture
Hartford, CT
2 days ago
Customer Service Lead
$19 per hour
...our associates well, they will treat our customers well. We will continually ask you to... ...hour. What you'll do: As a Customer Service Lead, you will play an important role in the... ...escalated customer issues. Support sales and operations team members to go above and beyond by...
Suggested
Temporary work
Flexible hours
Night shift
Raymour-
Newington, CT
1 day ago
Customer Service Coordinator - Travel Support
...Customer Service Coordinator – Travel Support Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating...
Suggested
Full time
Part time
Remote work
Flexible hours
Enchanted Horizons Travel
New Britain, CT
4 days ago
Customer Experience Coordinator
$17.94 - $18.44 per hour
...family—a Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow... ...Responsible for promoting an excellent customer experience. Oversees a team of... ...store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
The TJX Companies , Inc.
Wethersfield, CT
13 hours ago
Call Center Supervisor
...Our client, a leading organization in social services, is seeking a dedicated Call Center Supervisor to join... ...Hartford support team, overseeing operations that directly impact community services... ...in a leadership role. Strong customer service skills with knowledge of call...
Permanent employment
Contract work
Temporary work
Work experience placement
Monday to Friday
Flexible hours
Shift work
Manpower Inc
East Hartford, CT
5 days ago
Director of Operations - East Windsor, Connecticut
...Job Description Job Description Job Title: Director of Operations Exempt Status: Location: East Windsor, CT Company Description... ...maintaining compliance with aerospace industry standards, customer requirements, and regulatory obligations. The Director of...
Temporary work
Flexible hours
HANWHA AEROSPACE USA LLC
Glastonbury, CT
7 days ago
Customer Service Manager
...Retail Operations Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but our commitment to quality and community remains the same. We are looking for a dedicated professional to join our team...
Stop & Shop
Glastonbury, CT
1 day ago
Manager, Customer Service
...Avelo Manager Of Customer Service On April 28, 2021, Avelo took flight as America's first new... ...travel" and we've done so with industry-leading reliability and a caring Soul of Service... ...responsible for overseeing Customer Service operations at HVN and BDL while working in...
Flexible hours
Shift work
Night shift
Avelo Airlines
Hartford, CT
1 day ago
Supervisor, Customer Service
$62.6k - $132.4k
...Description Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation... ...future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions...
Temporary work
Immediate start
Flexible hours
Oracle Defunct
Hartford, CT
4 days ago
Utilities Customer Growth & Transformation Lead
...team seeks a seasoned leader to design, deploy, and measure customer service transformations that boost satisfaction and reduce cost-to-serve... ...assessment through implementation, and balance regulatory, operational, and business value in every initiative. You will drive...
Work at office
Accenture PLC
Hartford, CT
2 days ago
Industrial Sales Account Manager Trainee - Development Program
$55k - $65k
...family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance,...
Full time
Traineeship
Internship
Relocation
Flexible hours
SunSource
Glastonbury, CT
4 days ago
Manager, Learning Operations Managed Services
$134.5k - $265.1k
...Learning Business Process as a Service (LBPaaS) helps enterprises operate and continuously improve learning programs... ...Managed Services, you will lead the delivery and ongoing improvement... ...enterprise learning and development, customer education, and partner enablement....
Local area
Visa sponsorship
Deloitte
Hartford, CT
1 day ago
Federal Programs Army Project Director
$190.2k - $293.9k
...region, will primarily focus on executing A-E services under Army contracts, but also to work with the Army Portfolio Lead to grow the Federal Programs team’s Army... ...business opportunities.The position will work with operations and delivery leaders across all sectors, as...
Contract work
Work at office
Local area
Relocation package
Flexible hours
WSP Group
Glastonbury, CT
1 day ago
Senior Account Manager, Financial Services & Commercial (Northeast: NY, NJ, CT, MA)
...empower businesses - and their internal customers - to achieve more through... ...RolePresidio Network Solutions is a leading digital solutions and services provider, helping clients unlock the... ..., budgets, and deliverables Operational Command: Maintain strong operational...
Full time
For contractors
Presidio
Glastonbury, CT
1 day ago
Call Center Supervisor, E Hartford, CT
...month contract Position Objective Reporting to the Site Operations Manager, the Call Center Supervisor is responsible for the day... ...related to timeliness, accuracy, productivity, and customer service. The Call Center Supervisor is also responsible for identifying...
Contract work
Work experience placement
Monday to Friday
Hire Evolution Consulting
East Hartford, CT
a month ago
Utilities Industry Grid Operations Senior Manager
We Are:Accenture is a leading solutions and services company that helps the world’s leading enterprises... ...across strategy, consulting, technology, operations, Song and Industry X with our deep... ...deep industry expertise in digital customer engagement and operations, connected...
Work experience placement
Live in
Work at office
Local area
Accenture
Hartford, CT
2 days ago
Remote Customer Service Benefits Leaders
...Industry leaders will train all new canidates, but you must be: Coachable and demonstrate high integrity Your have a desire to help others Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....
Remote job
Full time
Zuzick Organization of Globe Life
Hartford, CT
5 days ago
Senior Director, Operations
...Senior Director Of Operations Hanwha Aerospace's Aero Business has operations in the USA... ...Aero Business delivers to OEM and Tier 1 customers the most complex machined, fabricated... ...Operations of HAU. The Senior Director leads day-to-day operations across five business...
Contract work
Overseas
Hanwha Aerospace USA LLC
Glastonbury, CT
4 days ago
Accounting Manager
...opportunity to: Oversee the day-to-day operations of the accounting department... ..., 100% client centric customer experience. We work together... ...encouraged and expected, leading to limitless opportunities. Our... ...for our customers within our services in collaboration with our forward...
Work at office
Interpreters and Translators
Glastonbury, CT
2 days ago
Senior Digital Account Manager
$80k - $110k
...opportunities to enhance client strategies and achieve measurable results Develop strategic plan to communicate new ideas / cross-sell ZAG services Collaborate with internal teams to deliver high-quality digital solutions Ensure projects stay on time, on budget, and aligned...
Full time
Remote work
ZAG Interactive
Glastonbury, CT
1 day ago
Associate Director, Client Services
...business objectives, team collaboration, customer engagements, training, and company events... ...what we'll build together At Kobie, Client Services exists to champion client satisfaction... ...stewards of those relationships, and we lead with trust, clarity, and measurable impact...
Seasonal work
Remote work
Flexible hours
Kobie Marketing
Hartford, CT
1 day ago
operations manager
...Assistant Store Manager We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following: Assist with store functions and day-to-day store activities...
Contract work
Part time
Seasonal work
Dollar Tree
Newington, CT
4 days ago
Operation Manager
...Job Description Join Our Team as an Operations Manager at New England Industrial Supply... ...Supply, LLC, we’ve been proudly serving our customers for over 25 years, providing expert... ...maintain our reputation for exceptional service. Ensuring compliance with company policies...
New England Industrial Supply LLC
Newington, CT
3 days ago
Operations Lead - FT
$16.01 - $20.01 per hour
...Operations Lead – FT Pay: $16.01 - $20.01 MISSION: We empower people to design their best life at home through style, quality, and... ...staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies...
Flexible hours
Shift work
Night shift
At Home Stores
Manchester, CT
4 days ago
Branch Manager
$69k - $105k
...The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients'... ...The Branch Manager is accountable for branch operations and compliance by providing direction and guidance...
Work experience placement
Local area
Night shift
Key Bank
Glastonbury, CT
2 days ago
Field Operations Manager
$75k - $80k
...Field Operations ManagerThe Field Operations Manager is responsible for the... ...multiple buildings within the district. Leads Project Managers and Supervisors... ...control measures and level of service standards to ensure compliance with customer specifications / contract...
Price work
Contract work
Local area
ABM Industries
Hartford, CT
2 days ago
Customer Interface Sr Manager
Roles and Responsibilities:Perform structural analysis on aero engine / turbomachinery componentsPerform structural analysis of a complex nature using conventional hand calculation and computational analysis on Metallics / CompositesWork with offshore and global teams to...
Cyient
East Hartford, CT
15 hours ago
Director of Facilities Operations
...Director of Facilities Operations West Hartford, CT – Onsite Full Time Skills:... ...excellent client relationships with strong customer service skills. Hands on mechanical expertise... ...ll Do: Report accurate budgets Lead and provide professional development...
Full time
Veracity
Hartford, CT
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service & Operations Lead. Be the first to apply!