Lobby Attendant

Lobby AttendantOur resort prides itself on impeccable cleanliness and guest satisfaction. We are looking for a responsible and detail-oriented janitor to oversee the Lobby and ensure all areas meet our high standards.The Lobby Attendant is responsible for maintaining a welcoming, clean, and organized lobby environment while delivering exceptional guest service. This role serves as a first point of contact for guests and plays a key role in creating a positive first and last impression of the resort.This is a part-time seasonal role, May-September, mid-shift.Key Responsibilities:Greet guests warmly and provide directional assistance throughout the resortMaintain cleanliness and presentation of the lobby, entrances, and adjacent public areas to include restrooms.Assist guests with general inquiries, amenities information, and resort servicesCoordinate with Front Desk, Bell Services, Housekeeping, and Security as neededMonitor lobby activity and report safety or maintenance concerns promptlySupport crowd flow during peak check-in/check-out times and special eventsAssist with light logistical tasks (e.g., distributing maps, setting up signage, restocking materials)Uphold resort standards for professionalism, hospitality, appearance and cleanliness.What We're Looking For:Demonstrate proactive hospitality and anticipate guest needsHandle guest concerns courteously and escalate issues appropriatelyMaintain a calm, friendly demeanor in high-traffic or high-pressure situationsPhysical Requirements:Ability to stand and walk for extended periods (15,000 – 20,000 steps per shift)Ability to regularly lift 20lbs and up to 50lbs as needed.Ability to work indoors and outdoors as needed.Why Join Us:Connect with a key team in maintaining the resort's reputation for excellenceWork in a beautiful resort environment with a supportive cultureAccess to resort-wide employee benefits and perksBenefits & CompensationDaily Perks:Employee mealsFree parkingUniforms provided with in-house laundry service20% discount at all resort restaurants10% discount at participating local businessesFree daily cruises (subject to availability)Discounted room and golf ratesHealth & Wellness:Medical, dental, vision, and life insurance (available to full-time employees after 60 days)Access to an on-site clinic exclusive to resort employees with benefit coverageFlexible reimbursement planRetirement:401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)Paid Time Off:After 6 months: 7 daysAfter 1 year: 10 daysAfter 2–4 years: 15 daysAfter 5+ years: 20 daysHoliday Pay:Time and a half for hours worked on Thanksgiving and Christmas Coeur D'Alene Resort