Remote Client Experience Executive
Foundation Medicine
Foundation Medicine is seeking a Customer Experience Executive (CEE) who partners with FMI accounts as a single point of contact for pre-, peri-, and post-testing, ensuring end-to-end operational excellence and a superior patient experience across FMI’s product portfolio. The role involves collaborating with internal stakeholders, identifying service improvements, maintaining regular touchpoints with key contacts, traveling up to 60% within the workload area, and supporting HIPAA compliance #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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