Healthcare Customer Service Representative
Virtual Vocations Inc
To support a growing remote team, the part-time Georgia Licensed Healthcare Customer Service Representative will provide patient support, verify information, and assist with prescription benefits through inbound and outbound calls. Key responsibilities Provide excellent customer service and support to patients Verify patient information and assist with inquiries regarding prescription benefits Gather and review patient billing and medical information while adhering to federal guidelines Required qualifications Minimum of 1 year of recent call center experience Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus High school diploma or equivalent Ability to maintain a private, quiet, and distraction-free workspace Basic technical troubleshooting skills for remote work issues
Vacancy posted 14 hours ago
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