Entry Level Customer Service Associate

Job Description

Job Description

TKO Management is seeking Entry Level Customer Service Associates to support our growing team just outside downtown Athens, GA. This is an excellent opportunity for individuals looking to launch a career in customer service, retail support, sales, or client relations with hands-on training and a positive team environment.

In this role, you will represent client brands in a retail setting, provide customer support, and assist with new customer acquisition. If you enjoy working with people, have strong communication skills, and are ready to step outside your comfort zone, we want to hear from you.

Key Responsibilities:

• Engage directly with customers to provide quality customer service and support.
• Stay current on client products, services, and industry updates.
• Build and maintain positive customer relationships.
• Assist in generating new customer leads and supporting sales initiatives.
• Represent client brands professionally within a retail or customer-facing environment.
• Communicate with existing and potential customers to support new business growth (face-to-face).

Qualifications:

• Strong communication and interpersonal skills
• Competitive, motivated, and goal-driven mindset.
• Customer-focused with strong problem-solving abilities.
• Experience in customer service, retail, hospitality, restaurant industry, bartending, military, or brand representation is a plus (not required).
• Reliable form of transportation; this is a fully in-person position.
• Must be comfortable working in a fast-paced, team-oriented environment.

Perks & Benefits:

• Supportive, upbeat team atmosphere
• Paid training.
• Growing professional network.
• Opportunities for growth and internal advancement