Senior Privacy Program Manager

We are looking for a Senior Privacy Program Manager to join EA's Legal Privacy team and help shape our global privacy program. This is a senior, builder's role for someone who can own a multi-year roadmap, and influence across legal, engineering, product, and corporate functions. You are in your element turning complex global requirements into operational systems that teams can actually use.

You will report to EA's Senior Privacy Counsel based in Los Angeles. We will consider candidates who can work at least three days per week on-site at our offices in Los Angeles, Redwood City, Kirkland, Vancouver, or Austin.

Role Responsibilities

Program Strategy & Leadership

• Maintain EA's global privacy program roadmap, including annual and multi-year priorities, milestones, and success metrics.
• Define and report program success metrics to legal leadership.
• Mentor junior team members and build a culture that enables the business through promoting privacy and data across the company.

Privacy by Design & Product Engagement

• Operate and improve EA's PIA/DPIA program by including relevant touchpoints into the software development lifecycle and product launch governance.
• Establish review and risk-flagging workflows for new and changing products, including AI/ML systems, automated decisioning, and ad-tech.
• Operationalize children's and age-appropriate privacy requirements, including age assurance, verifiable parental consent flows, and parental notices.

Data Governance & Cross-Border Data

• Evolve EA's data mapping and Records of Processing Activities (RoPAs) processes.
• Lead EA's data retention program, documenting purposes, retention periods, and deletion workflows for each category of personal information.
• Partner with enterprise data governance, data catalog, and engineering teams on intake workflows, tooling, and metadata.
• Design and operate risk-based compliance programs governing how data flows across the business, to third parties, and across geographic borders.
• Partner with security, IT, and engineering on aligning compliance programs with technical controls.
• Develop technology control plans and information governance procedures that restrict access to defined categories of sensitive data meeting heightened security and oversight expectations from regulators, auditors, and government counterparties.

Operational Compliance & Player Rights

• Lead data subject and parental rights operations (access, deletion, opt-outs, parental review and revocation).
• Manage EA's cookie and web tracking compliance program, including consent and preference management platforms.
• Support vendor and third-party diligence, contracts, and ongoing monitoring.

Incident Response, Audits & Continuous Improvement

• Contribute to incident response readiness and execution, and support responses to regulator inquiries, government oversight requests, and third-party audits.
• Promote automation and continuous improvement of program processes, including PIAs/DPIAs, intake workflows, and recordkeeping.
• Develop training, playbooks, and guidance.

General Qualifications

• Bachelor's degree and 7+ years of progressive experience in privacy program management, privacy operations, or data protection compliance.
• Demonstrated experience designing and operating risk-based compliance programs and control frameworks that withstand third-party audit and regulator scrutiny.
• Knowledge of global privacy laws (e.g., GDPR, U.S. state privacy laws) and online safety frameworks (e.g., EU Digital Services Act, UK Online Safety Act).
• Familiarity with U.S. regulatory regimes that impose heightened controls on access to sensitive personal data, cross-border data transfers, or specific data categories.
• Experience designing or operating access governance programs, including role-based access, personnel restrictions, monitoring, and audit logging.
• Experience with data mapping, data flow analysis, and "know-your-data" practices.
• Experience designing and operating data retention and deletion programs at scale.
• Experience assessing privacy risks in AI/ML systems, including automated decisioning and profiling.
• Program and project management skills, with experience defining success metrics, building dashboards, and managing work that span multiple teams and disciplines.
• Technical fluency in web architecture, IT systems, and data flows.
• Excellent communication skills, with experience translating between legal, technical, and business audiences and influencing without direct authority.

Preferred

• Hands-on experience operationalizing children's privacy (such as COPPA) and age-appropriate design requirements, including verifiable parental consent flows and parental access rights.
• Familiarity with data governance concepts beyond privacy compliance, including data quality, lineage, metadata, and data catalogs.
• Hands-on experience with privacy and data management platforms such as OneTrust, TrustArc, or Alation.
• Experience supporting digital products in consumer technology, gaming, or entertainment.
• Professional certifications such as CIPP/US, CIPP/E, CIPM, AIGP, or PMP.
• Background or coursework in computer science, engineering, or information security.

Pay Transparency - North America

COMPENSATION AND BENEFITS 

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). 

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$133,500 - $186,400 CAD

* California (depending on location e.g. Los Angeles vs. San Francisco) *$153,700 - $233,600 USD

* Washington (depending on location e.g. Seattle vs. Spokane) *$144,900 - $196,500 USD

Pay is just one part of the overall compensation at EA.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.