Business Analyst Freight Audit

Supporting assigned customers in transportation and logistics operations, the full-time Business Analyst, Freight Audit will manage customer relationships, validate freight audit reports, and analyze freight costs while working remotely. Key responsibilities Manage assigned FAP customer relationships, communication cadences, commitments, and documentation Review and validate freight audit reports, invoice exceptions, carrier activity, and transportation spend Analyze freight costs, accessorial charges, carrier performance, and potential savings opportunities Required qualifications Experience managing customer relationships and investigating discrepancies to root cause Strong understanding of freight invoicing, rates, accessorial charges, fuel surcharges, and NMFC classification Advanced Microsoft Excel skills, including pivot tables, lookups, and large invoice datasets Professional experience in transportation, logistics, FAP, 3PL, or related freight environments Ability to manage multiple customer accounts while collaborating with operational, technical, and financial teams