Library Assistant for Microforms and Government Information

Library Support Position

The Pennsylvania State University is seeking to hire library support.

The Information Assistant provides research and reference assistance to library users with an emphasis on support for Microforms and Government Information. This is a public service position providing friendly, welcoming assistance to walk-up, telephone, and "remote" library users. The Information Assistant will receive advanced training in Microforms and Government Information resources and will field questions related to student and faculty research and library information needs. They will assist users with Library databases and electronic services; advise and consult on library policies and procedures related to library services and collections; troubleshoot equipment related problems; perform opening and closing functions; greeting patrons with a welcoming attitude; attend on-going library trainings for professional development; attend department meetings and training sessions; and provide project support.

This position is located in person at the University Park campus. Remote work is not authorized for this position. Dependability and arriving promptly when assigned to work are part of the responsibilities. Resume and cover letter required for consideration.

The ideal candidate will possess the following qualities:

• Commitment to diversity

• Experience in a public service setting (such as a library) and a strong demonstrated commitment to and practice of excellent customer service.

• Excellent interpersonal skills and ability to work in a collaborative team environment; strong oral and written communication skills, including excellent command of the English language.

• Demonstrated a high level of reliability; broad knowledge and interest in library research, information literacy, and research or work experience that demonstrates a strong interest in supporting research and information needs of Penn State students and faculty.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact View phone number on click.appcast.io.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.