Senior Network Administrator

Overview The University of New England is seeking a Senior Network Administrator who can think strategically and develop comprehensive plans to support the current needs and future growth and expansion of the University's multi-campus computer networks and data centers. The Senior Network Administrator is responsible for the design, implementation, administration, and support of the institution's enterprise network infrastructure. This position provides technical leadership for wired and wireless networking services across multiple campuses, ensuring high availability, performance, and security for academic, administrative, and residential environments. The Senior Network Administrator serves as a subject matter expert in Cisco and Meraki technologies and works collaboratively with Information Technology staff, faculty, researchers, students, and external vendors to support the University's mission. About The University Of New England UNE is Maine's largest private university, with two coastal campuses in Maine, a study-abroad campus in Tangier, Morocco, and a range of online offerings. We offer hands-on learning and a variety of programs across health, sciences, business, the humanities, and the arts. Benefits Overview Multiple health and dental plan options, plus vision coverage. Up to 8% retirement plan match. Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year. Educational benefits: UNE tuition waiver for employees, spouses, and domestic partners. Responsibilities Design, implement, maintain, and optimize enterprise network infrastructure utilizing Cisco and Meraki technologies. Administer and support campus wired and wireless networks, including Cisco Catalyst switches, routers, Cisco Firepower firewalls, and Meraki wireless access points. Manage Cisco Secure Firewall (Firepower) platforms, including security policies, VPN services, NAT, intrusion prevention systems (IPS), URL filtering, and advanced threat protection. Maintain and support Cisco Meraki Dashboard environments, including wireless, switching, security appliances, and SD-WAN. Monitor network performance, capacity, and security using enterprise management and monitoring platforms. Design and maintain highly available network architectures supporting academic, research, and administrative systems. Configure and troubleshoot Layer 2 and Layer 3 technologies, including VLANs, OSPF, BGP, HSRP, STP, QoS, multicast, DHCP, and DNS. Implement and maintain network segmentation, access controls, and security best practices. Collaborate with Information Security teams to support vulnerability remediation, incident response, and regulatory compliance. Support remote access technologies, site-to-site VPNs, and secure connectivity for cloud and hybrid environments. Lead infrastructure refresh projects and modernization initiatives. Develop and maintain network documentation, diagrams, standards, and operational procedures. Provide Tier III support and perform root cause analysis for critical incidents. Mentor junior engineers and provide technical leadership across the infrastructure team. Coordinate with vendors and service providers for troubleshooting and project implementation. Participate in after-hours maintenance and on-call support rotations as required. Perform all other duties as assigned. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, and five or more years of progressively responsible experience supporting enterprise network environments. Extensive experience with Cisco networking technologies. Experience administering Cisco Secure Firewall (Firepower) and Meraki environments. Strong understanding of: Enterprise routing and switching Wireless networking Firewall technologies and security principles VPN technologies High availability architectures Network performance monitoring Demonstrated ability to troubleshoot complex network and security issues. Strong communication and customer service skills. Ability to manage multiple priorities in a collaborative environment. Preferred Qualifications Experience supporting higher education or similarly complex enterprise environments. Cisco certifications. Experience with Software-Defined Access (SDA) and SD-WAN technologies. Familiarity with Azure and AWS networking services. Experience with network monitoring tools such as SolarWinds, ThousandEyes, or similar platforms. Knowledge of scripting and automation using Python, PowerShell, Ansible, or APIs. Experience supporting Voice over IP (VoIP) and unified communications platforms. EEO Statement Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all members of the University community. The University prohibits discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or veteran status. Posting information: Open Until Filled. To apply, visit the official posting page. #J-18808-Ljbffr